Accomplished Store Manager with a robust background at Med Plus Uniforms & Scrubs, excelling in operational budgeting and personnel development. Demonstrated success in enhancing productivity, mentoring new staff, and implementing promotional strategies. Skilled in sales expertise and adept at fostering team growth, significantly improving customer satisfaction and store performance.
Overview
24
24
years of professional experience
Work History
Team Lead
Geisinger
Wilkes-Barre, PA
01.2023 - Current
Maintained up-to-date records of event attendees, including contact information and payment details.
Assisted with registration and check-in for attendees.
Verified identification documents for registration purposes.
Developed, implemented, and maintained processes related to patient registration, insurance verification, pre-registration activities.
Managed registration and training audits.
Assisted patients with scheduling appointments and registration process.
Store Manager
Med Plus Uniforms & Scrubs
Wilkes-Barre & Scranton, PA
07.2001 - 01.2023
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Trained and mentored associates to teach daily tasks and procedures.
Recruited, trained and supervised new employees.
Resolved customer complaints in a timely manner.
Monitored employee performance and identified performance gaps for corrective action.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Managed inventory tracking and physical inventory counts to minimize loss.
Updated and maintained store signage and displays.