Gina Johnson
955 Woodall Road,Lebanon
Summary
Detail-oriented receptionist with proven organizational and time management skills. Experienced in appointment scheduling and administrative support, dedicated to enhancing operational efficiency and creating welcoming environments.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
5
5
years of professional experience
Work History
Receptionist
The Goldton
Spring Hill, TN
07.2021 - Current
- Greeted and assisted guests in a professional and friendly manner, enhancing visitor experience.
- Managed multi-line phone system, ensuring timely response to inquiries and efficient call routing.
- Coordinated scheduling for meetings and events, optimizing use of conference facilities.
- Maintained accurate record-keeping of visitor logs and appointment schedules to improve operational efficiency.
- Developed comprehensive knowledge of office procedures, contributing to seamless daily operations.
- Trained new staff on front desk protocols, fostering team collaboration and service consistency.
- Managed multi-line phone system, directing calls to appropriate staff members efficiently.
- Processed incoming and outgoing mail, handling correspondence with attention to detail.
- Coordinated with various departments to facilitate smooth communication and operations.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed all tasks in compliance with company policies and procedures.
Preschool Teacher
Big Fish Academy
Mount Juliet, TN
08.2021 - 05.2025
- Developed engaging lesson plans to foster early childhood learning and development.
- Implemented classroom management strategies to maintain a positive learning environment.
- Collaborated with parents to support children's individual growth and address concerns.
- Mentored new teachers on curriculum delivery and child engagement techniques.
- Assessed student progress through observation and tailored activities accordingly.
- Organized age-appropriate educational activities that promote social skills and creativity.
- Conducted regular assessments to evaluate developmental milestones in preschoolers.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Education
High School Diploma -
Marion High School
Marion05-1996
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Office administration
- Administrative support
- Mail handling
Timeline
Preschool Teacher
Big Fish Academy
08.2021 - 05.2025
Receptionist
The Goldton
07.2021 - Current
High School Diploma -
Marion High School