Summary
Overview
Work History
Education
Skills
References
Timeline
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Gina King

Muskego,WI

Summary

Experienced Salon Manager with a proven track record in driving salon success through effective team leadership and staff development. Expertise in operational procedures, inventory management, and sales promotions contributes to enhanced customer service and profitability. Recognized for creating positive work environments that boost staff performance and client satisfaction.

Overview

17
17
years of professional experience

Work History

Salon Manager

JCPenney Salon
Greendale, WI
07.2016 - Current
  • Analyzed financial data weekly to guide budgeting and expenditure decisions.
  • Managed daily salon operations, including scheduling, customer service, and staff oversight.
  • Monitored employee performance to maintain high-quality service delivery.
  • Trained and supervised staff on customer service techniques and product knowledge.
  • Oversaw inventory control for retail products and supplies.
  • Created monthly reports tracking progress toward goals established by ownership.
  • Drove exceptional customer service, fostering strong client relationships.
  • Led recruitment efforts to identify and onboard skilled professionals.

Master Stylist/District Educator

JCPenney Salon
Greendale, WI
09.2011 - Current
  • Developed innovative styles and techniques to elevate service offerings.
  • Customized services and products to align with client needs, boosting satisfaction.
  • Pre-booked future appointments to drive repeat business and enhance revenue.
  • Recommended treatment and styling products based on individual client concerns.
  • Mentored new staff, fostering personal growth and increasing team productivity.
  • Pursued continuing education to remain informed on emerging trends and techniques.
  • Conducted educational sessions for stylists, improving skills across multiple locations.
  • Delivered comprehensive training programs focused on skill enhancement and industry best practices.

Master Stylist

iLLustria Salon
Milwaukee, WI
08.2008 - 09.2011
  • Streamlined payroll processes to ensure accurate and timely compensation for salon staff.
  • Oversaw inventory control, maintaining optimal stock levels and preventing shortages.
  • Cultivated a robust network of repeat clients through tailored styling solutions and relationship building.
  • Executed fashion shows that showcased innovative styles and designs.

Education

Cosmology Instructor Program

MATC
Milwaukee, WI
05-2015

Cosmetology

VICI Beauty School
Greenfield, WI
07-2008

Skills

Inventory management

  • Customer service
  • Staff training
  • Team collaboration
  • Recruitment strategies
  • Event coordination
  • KPI tracking
  • Performance evaluation
  • Scheduling oversight

References

References available upon request.

Timeline

Salon Manager

JCPenney Salon
07.2016 - Current

Master Stylist/District Educator

JCPenney Salon
09.2011 - Current

Master Stylist

iLLustria Salon
08.2008 - 09.2011

Cosmology Instructor Program

MATC

Cosmetology

VICI Beauty School