Gina Lagomarsino

• Trained 4 staff members and improved care and efficiency.
• Manages medical supplies, ensuring stock levels are maintained.
• Organizes and sanitizes exam rooms and medical equipment.
• Collects patient medical histories and vital signs and prepares lab specimens for diagnostic evaluation.
• Assists in patient examinations and coordinates with medical staff to enhance patient care.
• Handles medical records management and provides telephone support.
• Trained in Inova Orthopedics departments, including Sports Medicine Orthopedics Surgeons and Primary Care Sports Medicine, Orthopedic Trauma and Fracture Surgeons, Inova Orthopedic Podiatry, Inova Orthopedic Spine Surgeons, Inova Orthopedic Arthroplasty, and Inova Sports Concussion and Psychology Neuropsychologist.

Safety Coach

ICPH Location, Fairfax, VA

August 2022 - Present

• Guides employees on safety procedures to enhance protection.
• Works with various departments to embed safety across the organization.
• Monitors activities to ensure adherence to safety regulations and standards.

• Trained and led 6 staff members in-office procedures and policies, ensuring high-quality care.
• Assisted with physician preparations, including electric muscle stimulation, dry needling, mechanical traction, and fitted DME braces.
• Enhanced office efficiency and operational effectiveness by managing charts, processing insurance forms, addressing patient needs, and handling inventory and administrative tasks.
• Recorded patient histories, vital signs, and presenting symptoms during intake while providing education on treatment choices, self-care, and injury prevention.
• Managed the social media platforms to market services and educate on treatment options and grew their following by 111%.

• Trained and led 10 staff members on operating procedures and company services while staying current on industry trends through regular team meetings and training sessions, thereby boosting team proficiency and service quality.
• Developed and executed 40 personalized fitness programs, including specialty sessions tailored to client abilities.
• Guided 20 weekly clients in fitness practices, focusing on strength training, cardiovascular health, and injury prevention.
• Expanded customer base by 25% through effective referrals.

• Trained 8 staff on operating procedures and company services.
• Prepared pricing agreements and contracts to close 90% of sales.
• Utilized customer service software to track interactions and satisfaction, updated customer records, and responded promptly to requests for products, services, and information.

• Trained 10 team members in sandwich preparation and kitchen operations, ensuring quality and consistency with minimal errors.
• Managed inventory, organized storage areas, restocked display cases, and maintained kitchen equipment while adhering to health and safety guidelines.
• Prepared, presented, and served customized food orders, maintaining high standards of cleanliness and organization.