Gina Lake
Kingsley,MI
Summary
Experienced with customer service in high paced environments, training, and teamwork. Dependable and a headworker.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Server
Kingsley Inn
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Work well with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Stocked, cleaned, did end of shift duties
- Helped bartender when needed
Catering
Boardman Valley Catering
09.2024 - Current
- Helping prepare food
- Set up for events
- Set up and tear down
- Clearing tables
- Refilling food and making sure tables are clean
Registered Dental Assistant
Up North Orthodontics
10.2019 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
- Placed orthodontic appliances, including braces, expanders, retainers, head gear and Invisalign
- Take X-rays
- Intraoral scanning
- Making appliance in the lab
- Stocking, opening and closing duties
- Charting on patients procedures and health
Bartender
Mt Holiday Ski Area
11.2024 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar
Server/bartender/lead
Blush Roof Top Bar
06.2024 - 10.2024
- Served food and beverages promptly with focused attention to customer needs.
- Used POS system efficiently and accurately
- Work in the kitchen and bar area when needed
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Run food, drinks, help clear tables, do dishes, help with side work at the beginning and end of shift.
- Closing the till at night, counting money and delivering it to the front desk
- Made sure everything was closed up and ready for the next day.
- Opened bar, dinning area, and made sure everything was ready for the start of shift.
Server
Pit Spitters
09.2023 - 06.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Registered Dental Assistant
Sraya Orthodontics
08.2014 - 10.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Xrays
- Answering phones, scheduling patients, charting, taking payments
- Placing orthodontic appliances, braces, retainers
- stocking, ordering, cleaning
- Setting up for the day
Nursing Assistant
Munson Medical Ceter
05.2000 - 05.2014
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
Education
Associate of Science - Registered Dental Assistant
Northwestern Michigan College
Traverse City, MI05-2014
Skills
- Strong work ethic
- Exceptional customer service
- Customer service
- Punctual
- Training
- Teamwork
- Point of sale operation
- Work well with others
- TIPS certified
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- First Aid Certification - American Red Cross.
Timeline
Server
Kingsley Inn
02.2025 - Current
Bartender
Mt Holiday Ski Area
11.2024 - 03.2025
Catering
Boardman Valley Catering
09.2024 - Current
Server/bartender/lead
Blush Roof Top Bar
06.2024 - 10.2024
Server
Pit Spitters
09.2023 - 06.2024
Registered Dental Assistant
Up North Orthodontics
10.2019 - Current
Registered Dental Assistant
Sraya Orthodontics
08.2014 - 10.2019
Nursing Assistant
Munson Medical Ceter
05.2000 - 05.2014
Associate of Science - Registered Dental Assistant
Northwestern Michigan College
Similar Profiles
Jeffery GreenJeffery Green
Cook & Server at KINGSLEY Senior LivingCook & Server at KINGSLEY Senior Living
Shatora EverageShatora Everage
Home Health Aide at Kingsley Home CareHome Health Aide at Kingsley Home Care
Sean BradySean Brady
Fitness Instructor at The Health Club At The Kingsley HotelFitness Instructor at The Health Club At The Kingsley Hotel
John EymanJohn Eyman
Parts Specialist at Grand Traverse Diesel ServiceParts Specialist at Grand Traverse Diesel Service
JEAN PETTENGILLJEAN PETTENGILL
Restorative Practices Trainer at International Institute For Restorative PracticesRestorative Practices Trainer at International Institute For Restorative Practices