Gina Leal
Portage,IN
Summary
Experienced administrative assistant with strengths in office coordination, customer service, invoice processing, and confidential records management. Skilled in Microsoft Excel, QuickBooks, and clerical support.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Vanguard Vault
Gary, Indiana
11.2022 - 08.2026
- Answered incoming calls and directed callers to the correct department or staff member.
- Answered phone calls and emails to share information and support effective business correspondence.
- Sorted files, built spreadsheets, faxed reports, scanned documents, and maintained neat front desk and reception area.
- Managed vendor communication for timely service delivery and addressed routine office requests.
- Coordinated mailings, including mail sorting, package preparation, and courier or postal shipping.
- Gathered customer feedback and communicated concerns to management for prompt corrective action.
- Ensured secure handling of confidential records to protect client privacy. and client files for vault operations.
- Assisted with onboarding tasks and maintained employee paperwork.
- Kept printers, copiers, and fax machines operating smoothly for daily office use.
- Processed invoices for payment using accounting software applications.
- Coordinated shipment processing and quality checks with vendors to enhance revenue performance.
Administrative Assistant
Local 225 TES/VTI joint venture
Chicago, Illinois
09.2017 - 04.2019
- Coordinated onsite administrative duties for environmental remediation during renovation of old Chicago Post Office project, ensuring certified payroll compliance and timely City of Chicago reporting. Managed documentation and administrative coordination to align remediation work with city requirements and compliance standards. Facilitated day-to-day site administration for environmental remediation activities, supporting project team operations.
Education
Administrative Certificate - Administrative Science
Catherine College
Chicago, IL08-1997
Skills
- Administrative support
- Processing invoices
- Proficiency in QuickBooks
- Office applications
- Microsoft Word
- Detail-oriented
- Customer service
- Detail-oriented
- Microsoft
- Detail-oriented
Timeline
Administrative Assistant
Vanguard Vault
11.2022 - 08.2026
Administrative Assistant
Local 225 TES/VTI joint venture
09.2017 - 04.2019
Administrative Certificate - Administrative Science
Catherine College