Gina Mitchell
Austin,TX
Summary
Adept at fostering community engagement and managing daily operations, I significantly enhanced resident satisfaction and streamlined communications at Greystar. My expertise in property inspections and tenant laws, combined with a talent for nurturing resident relations, drove operational efficiencies and community cohesion. Skilled in both strategic oversight and empathetic leadership, I excel in delivering tangible results and maintaining high standards.
Overview
2
2
years of professional experience
Work History
Community Manager
Greystar
08.2023 - Current
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities
- Produced reports about community activities to keep owners, directors and property managers informed.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Managed community within established cost constraints.
Resident Services Manager
Greystar
01.2022 - 08.2023
- Implemented preventive maintenance programs, reducing costly repairs and extending the life of facilities and equipment.
- Promoted a culture of continuous learning among staff members through ongoing professional development opportunities.
- Streamlined communication channels between residents, management, and staff to ensure timely responses to inquiries and concerns.
- Organized volunteer opportunities for residents interested in giving back to their community.
Education
No Degree - Real Estate
Champions School of Real Estate
Plano, TX05.2011
Associate of Applied Science - Business Administration And Management
John Brown University
Siloam Springs, AR05.1990
Skills
- Community Engagement
- Tenant and eviction laws
- Daily Operations Management
- Property Inspections
- Resident relations
Timeline
Community Manager
Greystar
08.2023 - Current
Resident Services Manager
Greystar
01.2022 - 08.2023
No Degree - Real Estate
Champions School of Real Estate
Associate of Applied Science - Business Administration And Management
John Brown University
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