Hi, I’m
Gina Ortiz
Supervisor
Port Saint Lucie,FL
Summary
Organized and dependable candidate successful at reflective supervision. A skilled trainer, coach and great team builder. Approachable, collaborative leader with dedication to promote engaged, empowering work culture. Experience with family services that embrace concepts of family-centered and strength-based service provision. Knowledge of parent-infant health, infant and child development, parent-child attachment, concepts of child abuse/neglect. Documented strengths in prioritizing time sensitive duties, managing crisis situations, attention to detail, responsible, ethical and proactive.
Overview
20
years of professional experience
Work History
Helping People Succeed / Healthy Families
Supervisor
2015.08 - Current (9 years & 1 month)
Job overview
- Supervises and provides daily support and crisis management to direct service staff.
- Provides each staff with 2 hours of clinical and reflective supervision weekly while documenting discussion, per our guidelines, in supervision notes.
- Conducts routine review of paperwork and participant files.
- Ensures the provision of quality services through family friendly phone surveys, home visit observations and monitoring performance outcomes.
- Facilitates the professional development of staff.
- Participates and facilitates when needed monthly team meetings.
- Participates in management meetings, trainings and planning groups.
- Assists in hiring and selection of staff.
- Collaborates with other agencies by participating in local community events, luncheons and meetings.
Helping People Succeed / Healthy Families
Family Assessment Worker
2013.07 - 2015.08 (2 years & 1 month)
Job overview
- Completed outreach to families within 24 hours after receipt of the referral and maintained communication with referral sources as needed.
- Provided ongoing outreach that was consistent and creative, using many methods (telephone calls, text messages, mailings, email, etc.) in an effort to schedule an initial visit either prenatally or within 6 months of baby’s birth.
- Completed an assessment in a conversational style with families to capture individual strengths and risk factors and typed a narrative based on the information provided.
- Demonstrated sensitive interviewing and supportive listening skills, using a positive approach to engage families in conversation.
Helping People Succeed / Healthy Families
Family Support Worker
2008.08 - 2013.07 (4 years & 11 months)
Job overview
- Possessed and utilized extensive knowledge of existing community resources by connecting families to appropriate agencies and guiding them increasingly towards self-sufficiency.
- Retained families by establishing a trusting relationship and maintaining regular contact.
- Conducted home visits that were well-planned, creative and individualized to meet each family’s unique needs.
- Promoted a positive parent-child relationship through modeling, praising and sharing information with families.
- Attended weekly supervision to discuss pertinent participant issues and for staff development purposes.
Colonial Country Day School
Lead Preschool Teacher / Assistant Director
2004.05 - 2008.07 (4 years & 2 months)
Job overview
- Created weekly lesson plans to include all areas of development.
- Set up educational stations to rotate throughout the classroom .
- Completed daily circle time.
- Encouraged good behaviors using the positive reinforcement method.
- Established a safe environment for play.
- Completed ASQ's on each child to monitor their development and create a plan.
- Open communication with parents and conferences completed as needed.
- Managed closing duties including dismissal of children, staff, cleaning and preparing for the next day.
Education
Indian River State College , Fort Pierce, FL
Bachelor of Science, Cum Laude from Human Services: Youth and Families Studies
04.2016
Indian River State College , Fort Pierce, FL
Associate in Science, Cum Laude from Early Childhood Education
08.2011
Department of Education
High School Diploma
12.1994
Skills
- 1999- DCF 20 hours- "Introduction to Child Care"
- 1999- DCF 10 hours- "Pre-School Appropriate Practices"
- 2003- DCF 10 hours- "Behavioral Observation and Screening"
- 2006- DCF 10 hours- "Special Needs Appropriate Practices"
- 2006- Child Development Associate Equivalency
- 2023- DCF Education and Training annual trainings
- 2023- FAU Leadership Boot Camp- Effective Leadership
- 2005-2023- 400+ hours completed of in-service trainings focused on child development, family services, leadership and communication (All certificates available upon request)
Timeline
Supervisor
Helping People Succeed / Healthy Families
2015.08 - Current (9 years & 1 month)
Family Assessment Worker
Helping People Succeed / Healthy Families
2013.07 - 2015.08 (2 years & 1 month)
Family Support Worker
Helping People Succeed / Healthy Families
2008.08 - 2013.07 (4 years & 11 months)
Lead Preschool Teacher / Assistant Director
Colonial Country Day School
2004.05 - 2008.07 (4 years & 2 months)
Indian River State College
Bachelor of Science, Cum Laude from Human Services: Youth and Families Studies
Indian River State College
Associate in Science, Cum Laude from Early Childhood Education
Department of Education
High School Diploma
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