Hi, I’m
Gina Ortiz
Supervisor
Port Saint Lucie,FL
Summary
Organized and dependable candidate successful at reflective supervision. A skilled trainer, coach and great team builder. Approachable, collaborative leader with dedication to promote engaged, empowering work culture. Experience with family services that embrace concepts of family-centered and strength-based service provision. Knowledge of parent-infant health, infant and child development, parent-child attachment, concepts of child abuse/neglect. Documented strengths in prioritizing time sensitive duties, managing crisis situations, attention to detail, responsible, ethical and proactive.
Overview
20
years of professional experience
Work History
Helping People Succeed / Healthy Families
Supervisor
08.2015 - Current
Job overview
- Supervises and provides daily support and crisis management to direct service staff.
- Provides each staff with 2 hours of clinical and reflective supervision weekly while documenting discussion, per our guidelines, in supervision notes.
- Conducts routine review of paperwork and participant files.
- Ensures the provision of quality services through family friendly phone surveys, home visit observations and monitoring performance outcomes.
- Facilitates the professional development of staff.
- Participates and facilitates when needed monthly team meetings.
- Participates in management meetings, trainings and planning groups.
- Assists in hiring and selection of staff.
- Collaborates with other agencies by participating in local community events, luncheons and meetings.
Helping People Succeed / Healthy Families
Family Assessment Worker
07.2013 - 08.2015
Job overview
- Completed outreach to families within 24 hours after receipt of the referral and maintained communication with referral sources as needed.
- Provided ongoing outreach that was consistent and creative, using many methods (telephone calls, text messages, mailings, email, etc.) in an effort to schedule an initial visit either prenatally or within 6 months of baby’s birth.
- Completed an assessment in a conversational style with families to capture individual strengths and risk factors and typed a narrative based on the information provided.
- Demonstrated sensitive interviewing and supportive listening skills, using a positive approach to engage families in conversation.
Helping People Succeed / Healthy Families
Family Support Worker
08.2008 - 07.2013
Job overview
- Possessed and utilized extensive knowledge of existing community resources by connecting families to appropriate agencies and guiding them increasingly towards self-sufficiency.
- Retained families by establishing a trusting relationship and maintaining regular contact.
- Conducted home visits that were well-planned, creative and individualized to meet each family’s unique needs.
- Promoted a positive parent-child relationship through modeling, praising and sharing information with families.
- Attended weekly supervision to discuss pertinent participant issues and for staff development purposes.
Colonial Country Day School
Lead Preschool Teacher / Assistant Director
05.2004 - 07.2008
Job overview
- Created weekly lesson plans to include all areas of development.
- Set up educational stations to rotate throughout the classroom .
- Completed daily circle time.
- Encouraged good behaviors using the positive reinforcement method.
- Established a safe environment for play.
- Completed ASQ's on each child to monitor their development and create a plan.
- Open communication with parents and conferences completed as needed.
- Managed closing duties including dismissal of children, staff, cleaning and preparing for the next day.
Education
Indian River State College, Fort Pierce, FL
Bachelor of Science, Cum Laude from Human Services: Youth and Families Studies
04.2016
Indian River State College, Fort Pierce, FL
Associate in Science, Cum Laude from Early Childhood Education
08.2011
Department of Education
High School Diploma
12.1994
Skills
- 1999- DCF 20 hours- "Introduction to Child Care"
- 1999- DCF 10 hours- "Pre-School Appropriate Practices"
- 2003- DCF 10 hours- "Behavioral Observation and Screening"
- 2006- DCF 10 hours- "Special Needs Appropriate Practices"
- 2006- Child Development Associate Equivalency
- 2023- DCF Education and Training annual trainings
- 2023- FAU Leadership Boot Camp- Effective Leadership
- 2005-2023- 400 hours completed of in-service trainings focused on child development, family services, leadership and communication (All certificates available upon request)
Timeline
Supervisor
Helping People Succeed / Healthy Families
08.2015 - Current
Family Assessment Worker
Helping People Succeed / Healthy Families
07.2013 - 08.2015
Family Support Worker
Helping People Succeed / Healthy Families
08.2008 - 07.2013
Lead Preschool Teacher / Assistant Director
Colonial Country Day School
05.2004 - 07.2008
Indian River State College
Bachelor of Science, Cum Laude from Human Services: Youth and Families Studies
Indian River State College
Associate in Science, Cum Laude from Early Childhood Education
Department of Education
High School Diploma
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