Gina Perusich
Chicago,IL
Summary
Proven track record in enhancing customer satisfaction and streamlining appointment processes at Essence Of Style Salon, showcasing exceptional organization and verbal communication skills. Expert in managing time efficiently and adept at data entry, contributing to a significant improvement in operational efficiency. Cultivated strong client relationships, ensuring a positive first impression and seamless service delivery. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
11
11
years of professional experience
Work History
Receptionist
Essence Of Style Salon
2018.08 - 2024.03
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
Personal Care Assistant
Sally McCarthy
2015.01 - 2018.05
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Receptionist
Hoekstra Chiropractic
2013.09 - 2016.06
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
No Degree - General Studies
Saint Xavier University
Chicago, ILHigh School Diploma -
Mother McAuley
3737 W 99th St, Chicago, IL 6065505.2010
Certificate of Completion -
Tricoci University of Beauty Culture
Bridgeview, IL10.2013
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Calendar Management
- Data inputting
Timeline
Receptionist
Essence Of Style Salon
2018.08 - 2024.03
Personal Care Assistant
Sally McCarthy
2015.01 - 2018.05
Receptionist
Hoekstra Chiropractic
2013.09 - 2016.06
No Degree - General Studies
Saint Xavier University
High School Diploma -
Mother McAuley
Certificate of Completion -
Tricoci University of Beauty Culture
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