Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gina Petrash

Friendswood,TX

Summary

Poised individual with well-developed skills resulting from career spanning many years working as Service Advisor. Multi-tasker with drive to take on new opportunities with great organization. Great problem-solver with strong background as qualified professional. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Estimator/Service Advisor

Caliber Collision
Webster, TX
02.2023 - Current
  • Reestablished previous role and responsibilities from 2016 to 2021

Estimator/Service Adivsor

Mcree Ford
Dickinson, Texas
07.2021 - 02.2023
  • Ordered necessary parts for specific service jobs as needed from suppliers or dealerships.
  • Provided estimates of repair costs to customers and discussed options with them.
  • Inspected vehicles for mechanical issues and recommended appropriate repair services.
  • Maintained accurate records of customer transactions in the dealership database.

Estimator/Service Advisor

Caliber Collision
Webster, Texas
02.2016 - 07.2021
  • Reviews and analyses plans, specifications, proposals, and other documentation to prepare time, cost, materials, and labor estimates.
  • Consistently followed up with customers to determine satisfaction levels.
  • Obtained bids from vendors and subcontractors to make cost-effective selections.
  • Adapted estimates to reflect changes in scope, materials, and labor requirements.
  • Ensured compliance with all relevant regulations and standards in the preparation of estimates.
  • Analyzed technician notes to ensure accuracy of repair orders before submitting invoices to customers.
  • Monitored work progress to ensure timely completion of services within specified timeframes.
  • Communicated effectively with technicians regarding current jobs, status updates and special requests from customers.
  • Estimated costs of vehicle repair.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Trained and guided employees on correct methods for performing different repairs.
  • Reviewed work in progress during production meetings.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Ordered necessary parts for specific service jobs as needed from suppliers or dealerships.

Teacher

Pasadena ISD
Houston, Texas
08.1992 - 05.2016
  • Provided individualized instruction to meet the needs of all students.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Assessed student performance through tests, quizzes and other assessments.

Education

Bachelor of Science - Education

Stephen F Austin State University
Nacogdoches, TX
05-1990

Skills

  • Estimating costs
  • Parts Ordering
  • Complaint Handling
  • Building Relationships
  • Customer Service
  • Documentation And Reporting
  • Repair Quality Inspections
  • Client rapport
  • Multitasking and Organization
  • Strong Work Ethic

Certification

  • Platinum I-CAR Certified

Timeline

Estimator/Service Advisor

Caliber Collision
02.2023 - Current

Estimator/Service Adivsor

Mcree Ford
07.2021 - 02.2023

Estimator/Service Advisor

Caliber Collision
02.2016 - 07.2021

Teacher

Pasadena ISD
08.1992 - 05.2016

Bachelor of Science - Education

Stephen F Austin State University

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Gina Petrash