Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gina Ramirez

Ganado,TX

Summary

Proven track record in enhancing customer satisfaction and streamlining inventory at TA Truck Service. Skilled in customer relations and parts ordering, demonstrated through exceptional service scheduling and follow-up. Achieving word excel, leveraging strong communication and organizational skills.

Overview

13
13
years of professional experience

Work History

Truck Servicr Advisor

TA Truck Service
Ganado, TX
12.2020 - Current
  • Coordinated inventory management activities to minimize stockouts while avoiding excess backstock levels on high-demand parts or supplies.
  • Evaluated technician performance regularly, offering constructive feedback to improve efficiency or quality levels where needed.
  • Provided exceptional customer service throughout the entire repair process, including follow-up calls to confirm satisfaction with completed work.
  • Collaborated with team members to ensure timely completion of repairs, resulting in minimal downtime for clients.
  • Worked with Word to improvise on work schedules and inventory counts.

Bread Maker

ButterKrust Bakery
San Antonio, TX
01.2016 - 12.2020

Made sure all bread dough was in the pans correctly.

Worked well with other. Communicating is the key to a successful shift.

Packed bread in bags and made sure date was labeled.

Waitress

Lee’s Steak House
Carrizo Springs, TX
04.2013 - 08.2016
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Cashier

Mr.B’s Beverage Barn
Carrizo Springs, TX
03.2012 - 12.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Carrizo Springs High School
Carrizo Springs
06.2011

Skills

  • Customer follow-up
  • Parts ordering
  • Customer relations
  • Upselling services
  • Warranty processing
  • Service scheduling
  • Word Excel
  • Customer service

Timeline

Truck Servicr Advisor

TA Truck Service
12.2020 - Current

Bread Maker

ButterKrust Bakery
01.2016 - 12.2020

Waitress

Lee’s Steak House
04.2013 - 08.2016

Cashier

Mr.B’s Beverage Barn
03.2012 - 12.2015

Carrizo Springs High School
Gina Ramirez