Experienced cashier and customer service associate with a strong record of accurate transactions, fast problem-solving, and friendly customer support. Known for integrity, teamwork, and smooth front-end operations.
Overview
13
13
years of professional experience
Work History
Cashier /Customer Service Desk Associate
Frys Store
Sun City, AZ
10.2016 - Current
Processed cash, credit, and debit transactions accurately through POS systems.
Balanced cash drawers and resolved register discrepancies with attention to detail.
Assisted customers with price checks, product locations, and checkout questions.
Scanned items efficiently while maintaining accurate pricing and bagging standards.
Handled returns and exchanges according to store policies and procedures.
Supported self-checkout operations by guiding customers and preventing transaction errors.
Maintained clean, organized checkout areas to ensure smooth front-end operations.
Communicated regularly with supervisors to address register issues and service concerns.
Worked flexible schedule and extra shifts to meet business needs.
Head Cashier
Home Depot
Phoenix, AZ
02.2014 - 09.2016
Supervised front-end cashier operations, ensuring accurate transactions and smooth customer flow.
Trained new cashiers on register procedures, payment handling, and service standards.
Resolved customer concerns at checkout, returns, and order pickup with professionalism.
Monitored cash drawers, balanced tills, and verified compliance with loss prevention procedures.
Coordinated break coverage and front-end staffing to maintain service efficiency during peak periods.
Reinforced operational accuracy by coaching cashiers on POS procedures and customer service expectations.
Helped customers complete purchases, locate items, and join reward programs.
CSR - Customer Service Representative/Service Desk Associate/Cashier at Festival FoodsCSR - Customer Service Representative/Service Desk Associate/Cashier at Festival Foods