Gina Rupell
Sorrento,FL
Summary
Seeking a challenging and stable position to apply my previous experiences, learn new skills, and excel beyond my current abilities. Committed to building strong business relationships with clients and exceeding expectations.
Overview
19
19
years of professional experience
Work History
Office Assistant/Cashier
Mt. Plymouth IGA Fresh Market
Sorrento, USA
04.2023 - Current
- Entering and updating all inventory in their computer system
- Putting together the weekly ads for the store and making sure it is all uploaded on the website accurately and in a timely manner
- Collecting all necessary information and updates from all the vendors
- Ensuring all the proper signage is up throughout the store daily
- Ensuring all invoices from all vendors are accurate and complete
- Providing great customer service to all customer who come into the store
- Providing all customers with a friendly and speedy checkout with all their items
Sales Product Specialist/Online Sales Agent
Sears Holdings Corporation
Lake Mary, USA
01.2014 - Current
- Capitalize on online lead sources to meet personal sales targets via telephone and online
- This position requires a high level of specialized product knowledge to set sales appointments and close sales for more complex home improvement product offerings
- Converse via email or telephone and provide a high level of customer service to potential customers; positions one’s self as a trusted Advisor to every potential customer
- Protect lead value by diligently making every effort to convert online leads into an appointment
- Communicate with sales offices to ensure smooth installation after we make a virtual sale
- Participate in on-going product and sales training
- All while maintaining an energetic work attitude and being a team player
Market Coordinator
Sears Holdings Corporation
Lake Mary, USA
10.2006 - 01.2014
- Coordinating the Chicago area appointments on a daily basis, demonstrating strong organizational skills, re-arranging the appointments for drive times, and managing the metrics for the market
- Also coach and develop Appointment Specialists
- Manage my team of Appointment Specialist’s to help develop them and coach them
- Put together weekly reports to help maintain the markets metrics at an average to above average goal
- Also, provide positive customer experiences to all customers
Credit Specialist/Trainer
Sears Credit Department
Longwood, USA
03.2006 - 10.2006
- Take inbound calls from Home Improvement Sales Representatives who are requesting financing on behalf of the home improvement customer and provide great internal customer service, using active listening skills
- Run credit applications for customer’s and input all of the customer’s information, while also ensuring all of their information stays confidential
- Also assisted with the training and development of new associates
- Started learning underwriting to become a Team Lead, but decided to broaden my horizons and transfer to the National Appointment Center and become a Market Coordinator
Education
Liberal Arts -
Nassau Community College
Garden City, NY01.2003
Skills
- Advanced Excel Skills
- Proficient in Microsoft Word
- Email Management
- PowerPoint Proficiency
- Experienced in Utilizing Microsoft OneNote
- Spreadsheet Management
- Database Management
- Self-starter
- Data Entry
- Invoice Processing
- Proofreading
- Call handling
- Inventory Management
- Clerical Support
- Customer Service
- File Maintenance
- Digital File Management
- Spreadsheet Creation
- Time Management
- Mail Management
- Prioritizing Work
- Meticulous attention to detail
- Documentation And Reporting
- Professional and mature
- Positive Attitude
- Filing and data archiving
- Excel spreadsheets
Phone
Cell, (321)439-3608
Achievementsawards
- Shining Star Award, 06/01/12, 07/01/15, 12/01/16
- Highest Sales Dollars, 03/01/15, 04/01/15, 05/01/15, 06/01/15, 08/01/15, 09/01/15
- Harmon Award, 03/01/15, 11/01/15
- Sales Product Specialist of the Year, 01/01/15
Accomplishments
- Shining Star Award June 2012 & July 2015 & December 2016
- Highest Sales Dollars March; April; May; June; August; September 2015
- Harmon Award March & November 2015
- Sales Product Specialist of the Year 2015
Timeline
Office Assistant/Cashier
Mt. Plymouth IGA Fresh Market
04.2023 - Current
Sales Product Specialist/Online Sales Agent
Sears Holdings Corporation
01.2014 - Current
Market Coordinator
Sears Holdings Corporation
10.2006 - 01.2014
Credit Specialist/Trainer
Sears Credit Department
03.2006 - 10.2006
Liberal Arts -
Nassau Community College
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