Gina Santana
Asheville,NC
Summary
Fluent in English and Spanish. Excellent communication, customer service, and quick learner. Looking to join an organization where I can grow my skills and positively contribute to the work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills for the position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Family Preservation Service Inc.
07.2021 - 12.2021
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Media Center Assistant
Buncombe County Schools
08.2023 - Current
- Enhanced user experience by maintaining an organized and up-to-date media collection.
- Assisted teachers with technology integration for engaging multimedia presentations.
- Streamlined media center operations by implementing efficient check-out procedures.
- Created a welcoming environment for students, fostering a love of reading and learning.
Front Host
Zoes Kitchen
05.2019 - 05.2020
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Cashier/Server
Ingles Supermarket
12.2017 - 11.2018
- Work in a deli taking customer orders and preparing food
- Utilize cash registers to tabulate totals, provide change, and assist customers with credit card purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Education
Associate of Arts - Psychology Pathway
Asheville-Buncombe Technical Community College
05.2022
High School Diploma - College Preparatory pathway
Charles D. Owen High School
06.2017
Skills
- Fluent in Spanish & English
- Knowledgeable in Microsoft Office Suite (Word, PowerPoint)
- Independent Problem Solver
- Team Player
- Organization & Planning
- Clear Communication
Awards
- Certificate of Excellence in Biology, Owen High, 2016
- Certificate of Excellence in Spanish 3 & 4, Owen High, 2016
- Brevard College's Institute for Women in Leadership (IWIL) Program
- Dean's List Abtech
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Media Center Assistant
Buncombe County Schools
08.2023 - Current
Administrative Assistant
Family Preservation Service Inc.
07.2021 - 12.2021
Front Host
Zoes Kitchen
05.2019 - 05.2020
Cashier/Server
Ingles Supermarket
12.2017 - 11.2018
Associate of Arts - Psychology Pathway
Asheville-Buncombe Technical Community College
High School Diploma - College Preparatory pathway
Charles D. Owen High School
Similar Profiles
Rachel GilesRachel Giles
Licensed Clinical Supervisor/Outpatient Therapist at Family Insight, P.C.Licensed Clinical Supervisor/Outpatient Therapist at Family Insight, P.C.
William OdenWilliam Oden
Peer Support Specialist at Family Preservation Services of DCPeer Support Specialist at Family Preservation Services of DC
Naitram Vickash MansukhNaitram Vickash Mansukh
Construction Project Manager L2 at Housing Preservation And DevelopmentConstruction Project Manager L2 at Housing Preservation And Development