Gina Severson
Fort Worth,TX
Summary
Dynamic entrepreneur and owner of Q&S Sales, adept in strategic planning and customer relations, significantly increased brand visibility and customer satisfaction. Leveraged negotiation and financial management skills to streamline operations and boost profitability. Excelled in project management and relationship building, ensuring operational excellence and client service.
Overview
6
6
years of professional experience
Work History
Owner
Q&S Sales
04.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Education
Associate Of Arts And Sciences - Psychology
Columbia College
Columbia, MOSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Strategic Planning
- Financial Management
- Business Administration
- Consulting
- Negotiation
- Sales Leadership
- Product branding
- Financial Planning
- Sales management
- Customer Service
- Decision-Making
- Customer Service Management
- Quality Assurance
- Inventory Control
- Inventory Management
- Purchasing and planning
- Desktops, Laptops, and Mobile Devices
- Records Organization and Management
Timeline
Owner
Q&S Sales
04.2018 - Current
Associate Of Arts And Sciences - Psychology
Columbia College