Gina Walker
Florence,AL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer-focused professional with a successful 20-plus-year career in the customer-based sector.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Manager
Florence-Lauderdale County Port Authority
02.2012 - Current
- Maintained computer and physical filing systems.
- Created, maintained, and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, customers, and tenants.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects.
Owner
GST Transportation, Inc
10.2011 - 05.2014
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established, optimized, and enforced business policies to maintain consistency.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring, and training of employees.
-
Owner
G & L Distribution, Inc
10.2002 - 10.2013
- Accounts Receivable
- Payroll
- Generate monthly reports
- CSR
- Managed day-to-day business operations
Accounts Receivable
Dowdle Gas/Wholesale LP
01.1999 - 01.2002
- General office duties
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
Education
Associates of Arts - Business Administration
Grantham University
Kansas City, KSBachelor of Science - Accounting
University of Arkansas Grantham
Skills
- QuickBooks Pro
- Microsoft Word
- Microsoft Excel
- Microsoft Publisher
- Microsoft PowerPoint
- Professional phone etiquette
- Proficient record keeper
- Variety of office equipment
- 80WPM Typist
- Bookkeeping
- Payroll and Budgeting
Certification
Certified Inland Maritime Port Manager
Certified Inland Maritime Port Executive
Timeline
Office Manager
Florence-Lauderdale County Port Authority
02.2012 - Current
Owner
GST Transportation, Inc
10.2011 - 05.2014
Owner
G & L Distribution, Inc
10.2002 - 10.2013
Accounts Receivable
Dowdle Gas/Wholesale LP
01.1999 - 01.2002
Associates of Arts - Business Administration
Grantham University
Bachelor of Science - Accounting
University of Arkansas Grantham
Certified Inland Maritime Port Manager
Certified Inland Maritime Port Executive
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