Ginae Key
Winter Haven,FL
Summary
Energetic and optimistic; dynamic customer service skills. Poised, personable. Known for excellent customer relations and welcoming attitude, A Compassionate; educator with distinguished knowledge of child development, skilled at working closely with student to maintain progression and control behavior issues, and committed to keeping up with class lessons and class fun!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Solutions Technician
Asurion Insurance Services Inc
Orlando, Fl
03.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Substitute Teacher and Tutor
Kelly Educational Services
Polk County & Orange County
11.2022 - Current
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
Associate Banker/Intership
JPMorgan Chase & Co
Lakeland, FL
02.2021 - 10.2023
- Student internship programs lead me to be offered the opportunity to have the job placement
- Help customers with everyday transactions, build and introduce them to the Chase family.
- Complete highly accurate, high-volume money counts.
- Open, close, and update accounts for customers.
Education
Associate - Business
St. Petersburg College
Tampa, FL05.2027
Certificate - Para Educator
Ets Para Assessment
2022
High School -
Winter Haven Senior High School
Winter Haven, FL05.2019
Skills
- Customer Service Expertise
- Behavior management
- Effective communication
- Helping students with special needs
- Reading and writing support
- After-school programs
- Classroom management
- Student engagement
- Positive reinforcement
Certification
First Aid/CPR Certified
Accomplishments
MISS WINTER HAVEN 2019
Timeline
Customer Solutions Technician
Asurion Insurance Services Inc
03.2024 - Current
Substitute Teacher and Tutor
Kelly Educational Services
11.2022 - Current
Associate Banker/Intership
JPMorgan Chase & Co
02.2021 - 10.2023
Associate - Business
St. Petersburg College
Certificate - Para Educator
Ets Para Assessment
High School -
Winter Haven Senior High School