Gina Huggins
Denver,CO
Summary
Results-driven airport operations and training professional with progressive leadership experience supporting domestic and international airport operations, workforce development, operational readiness, and strategic initiatives. Proven ability to lead cross-functional projects, implement large-scale training programs, support station startups, and partner with operational leaders to drive successful change initiatives. Experienced in stakeholder engagement, process improvement, business partner support, training development, and operational implementation across United Airlines' network. Recognized for adaptability, leadership, and the ability to support complex operational transitions in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Training Instructor
United Airlines
09.2022 - Current
- Partner with operational leaders, instructors, and business partners to support workforce readiness and operational excellence across approximately 40 United mainline stations, including major hub operations.
- Supported training implementation and operational readiness activities for 2 station startups, ensuring employees and stakeholders were prepared for successful operational launches.
- Helped implement a blended learning model utilizing self-paced iPad-based instruction supported by virtual instructor coaching and facilitation.
- Support domestic and international station operations through on-site and virtual training, coaching, and implementation support.
- Served as a key training resource during operational and technology transitions, supporting change management efforts associated with the migration from legacy systems to new operational platforms.
- Traveled extensively to support station launches, operational initiatives, instructor development, and training implementation across domestic and international locations.
- Designed and facilitated Facilitation Skills training programs to improve instructor effectiveness and strengthen organizational learning capabilities.
- Support the implementation and delivery of Facilitation Skills training for local instructors, strengthening presentation, classroom management, and learner engagement capabilities across the operation.
Local Training Instructor
United Ground Express
11.2019 - 09.2022
- Delivered new-hire, recurrent, and quarterly training programs supporting airport ground operations and frontline workforce development.
- Collaborated with station and regional leaders to improve employee readiness, operational consistency, and compliance performance.
- Supported workforce development initiatives through coaching, mentoring, and on-the-job training.
- Tracked training qualifications, managed employee training records, and coordinated station training schedules to ensure workforce readiness and compliance.
- Served as Temporary Supervisor in Jackson Hole, Wyoming, providing operational leadership and frontline team support during a critical staffing period.
- Evaluated employee performance and provided coaching, mentoring, and performance support to both new and experienced employees.
Supervisor
SkyWest Airlines
2018 - 11.2019
- Advanced from Ramp Service Employee to Supervisor through demonstrated operational performance, leadership, and commitment to employee development.
- Worked in both Above Wing and Below Wing operations, supporting customer service, passenger handling, baggage operations, aircraft servicing, and ramp activities.
- Supervised frontline employees and assisted with operational oversight, staffing coordination, safety compliance, and service delivery.
- Supported day-to-day airport operations while maintaining safety, operational, and customer service standards.
Education
Psychology And Arts
Suny Dutchess
Poughkeepsie, NYSkills
Project Coordination Airport Operations Operational Readiness Change Management Stakeholder Engagement Cross-Functional Collaboration Workforce Development Business Partner Management Process Improvement Training Program Implementation Leadership Development Operational Compliance Station Startup Support Facilitation & Presentation Skills Domestic & International Operations
Timeline
Training Instructor
United Airlines
09.2022 - Current
Local Training Instructor
United Ground Express
11.2019 - 09.2022
Supervisor
SkyWest Airlines
2018 - 11.2019
Psychology And Arts
Suny Dutchess