Gina R. Crisp
Imboden,AR
Summary
As a highly skilled and experienced payroll and accounting personal, I'm very confident in my skills and education from learning on the job and also having a Associate degree in accounting. I'm committed on being very detail oriented, on doing a good job, and being dependable. I'm a team player as well a quick learner. I exhibit a high level of discretion to handle sensitive and confidential information. I'm devoted to being a positive and doing the best job possible for the organization.
Overview
41
41
years of professional experience
Work History
Program Support Specialist
CTI Resource Management Services/ USDA-NRCS
Pocahontas, Arkansas
07.2023 - 03.2025
- Responded to inquiries regarding program guidelines, policies, procedures, and services.
- Assisted organizational efforts by filing, entering data and answering phones.
- Acted as a liaison between external vendors and partners and internal staff members.
- Encouraged and improved cross-department internal communication.
- Organized and maintained program documents, records, and reports.
- Operated equipment and machinery according to safety guidelines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Procurement Specialist
Onin Staffing / Nielsen Bainbridge Group (NBG)
Pocahontas, AR
04.2022 - 05.2023
- Prepared and processed purchase orders for supplies, and services.
- Entered order details into system and inputted updates accordingly using Sage and JDE.
- Reviewed and approved vendor invoices.
- Process and invoice purchase and sales orders to customers.
- Placed materials into storage receptacles according to classification and identification information.
- Scanned or read incoming materials to determine classification or filing.
- Sorted or classified information according to content, purpose or user criteria.
- Input data into computer systems to support document and information retrieval.
Billing Specialist
Lawrence Memorial Hospital
Walnut Ridge, AR
09.2021 - 04.2022
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Investigated and resolved issues to maintain billing accuracy.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Input data into digital system for recordkeeping.
- Obtained prompt payments for open bills by interacting with appropriate parties.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Paged employees over PA system to ensure prompt connection with callers.
- Handled money according to company policy.
Advanced Claims Analyst
Centene Corporation
Farmington, Missouri
07.2012 - 09.2021
- Meet department production and quality standards on a daily bases.
- Followed all company procedures to keep data confidential.
- Maintain records, files and documentation as appropriate.
- Clarify health insurance coverage for coordination of benefit to process claims.
- Review charges, access the computer system and use payment or denial codes within the established department guidelines and standards.
- Research and determine status of medical related claims.
- Apply policy and provider contract provisions to determine if claim is payable, if additional information is needed, or if the claim should be denied.
Payroll Specialist
East Missouri Action Agency
Park HIlls , MO
02.2011 - 12.2011
- Efficiently handled any payroll discrepancies with employees.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Onboarded new employees in time reporting and payroll systems.
- Managed payroll for temporary, hourly, and salaried employees.
- Processed rehires, transfers, terminations, garnishments and withholdings.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Protected payroll operations and maintained employee confidence by keeping information private.
- Identified, researched and resolved issues with hours worked.
- Received, filed and processed paperwork and documents for on-boarding employees.
- Changed employee tax status and withholding information as necessary.
- Determined payroll liabilities by calculating employee federal and state income, social security taxes and employer's social security, unemployment and workers compensation payments.
- Supplied proper annual tax forms including W2, 1099s, and 1095s.
Accounting Staff Member
Crown Valley Winery
Ste. Genevieve , Missouri
08.2008 - 01.2011
- Figured register totals on a daily bases and totaled for daily bank deposit
- Took bank deposit on a daily bases to drop off
- Coded invoices and other records to maintain organized and accurate records.
- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
- Paid vendors and verified accounts and payment totals.
- Handled all invoices and purchase orders by properly logging into system.
- Reconciled bank records and statements by verifying entries.
- Help count inventory on a monthly basis.
- Help file department invoices on a daily basis and check mail
Payroll Clerk
Cap America Incorporated
Fredericktown, MO
04.1990 - 05.2006
- Efficiently handled any payroll discrepancies with employees.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Managed payroll for temporary, hourly, piece rate, and salaried employees.
- Processed rehires, transfers, terminations, garnishments and withholdings.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Corrected payroll transactions by voiding checks and issuing stop payment orders.
- Supervised proper processing of garnishments, including child support and wage assignments.
- Determined payroll liabilities by calculating employee federal and state income, social security taxes and employer's social security, unemployment and workers compensation payments.
- Supplied proper annual tax forms including W2, 1099s, and 1095s.
- Help check bank Reconciliation on monthly basis.
- Helped with filing and different jobs to aid in accounting department.
Waitress /Hostess
Royal China Restaurant
Farmington , Missouri
04.1986 - 01.2000
- Stocked server areas with supplies before, during and after shifts.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Cleared table and bussed dishes to allow for quick setups.
- Set up dining room to meet hospitality and service standards.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Relayed orders and special requests to cooks.
- Calculated charges, issued table checks and collected payments from customers.
- No longer in business.
Embroidery Machine Operator
Cap America Incorporated
Fredericktown, Missouri
03.1989 - 09.1989
- Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
- Monitored machine operations to detect problems such as defective stitching, breaks in thread or machine malfunctions.
- Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections.
- Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
- Prioritized and organized tasks to efficiently accomplish service goals.
Carhop
Big Burger
Farmington, Missouri
05.1984 - 04.1986
- Kept customer and food preparation areas clean and well-organized.
- Answered product and order questions accurately and professionally.
- Reported issues with customers and orders to supervisors.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
- No longer in business.
Education
Associate of Applied Science - Business Management Accounting
Mineral Area College
Park Hills, MO05-2008
High School Diploma -
Farmington High School
Farmington, MO05.1987
Some College (No Degree) - Music Education
Mineral Area College
Park Hills, MOSkills
- Claims analysis
- Data privacy initiatives
- Interpersonal and written communication
- Planning
- 10 Key and entering data
- Filing
- Deposits for bank - cash handling
- Multi - line phone systems
- Call transfers
- Personnel Records Maintenance
- Generating Reports
- Organization and Prioritization
- Customer service
- Attention to detail
- Document scanning
- Cross-department communication
- Data entry
- Vendor management
References
Ashtyn Hamblin - Team Supervisor Centene Corporation - (573) 561-6940 (cell)
Jeni Pierce - Cap America Incorporated - Finance Supervisor - (573) 783-3394- work
Holly Gonzales - Nielsen Baingridge Group - Import Buyer (Supervisor) - (870) 323-2361 - (cell) - she works for Bosch now
Zach Trublood - District Conservationist -USDA-NRCS -(Supervisor) - (870) 204-3210 - (cell)
Timeline
Program Support Specialist
CTI Resource Management Services/ USDA-NRCS
07.2023 - 03.2025
Procurement Specialist
Onin Staffing / Nielsen Bainbridge Group (NBG)
04.2022 - 05.2023
Billing Specialist
Lawrence Memorial Hospital
09.2021 - 04.2022
Advanced Claims Analyst
Centene Corporation
07.2012 - 09.2021
Payroll Specialist
East Missouri Action Agency
02.2011 - 12.2011
Accounting Staff Member
Crown Valley Winery
08.2008 - 01.2011
Payroll Clerk
Cap America Incorporated
04.1990 - 05.2006
Embroidery Machine Operator
Cap America Incorporated
03.1989 - 09.1989
Waitress /Hostess
Royal China Restaurant
04.1986 - 01.2000
Carhop
Big Burger
05.1984 - 04.1986
Associate of Applied Science - Business Management Accounting
Mineral Area College
High School Diploma -
Farmington High School
Some College (No Degree) - Music Education
Mineral Area College
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