Ginelle Wilson
Mesa,AZ
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Account Executive
High Yield Industrial Products
01.2022 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Serviced accounts and proposed new products and services to maximize revenue.
- Resolved issues promptly to drive satisfaction and enhance customer service.
House Keeping
Best Western Hotel
07.2019 - 04.2020
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
Direct Support Professional Caregiver
The Arc Of Midland
12.2013 - 06.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
Bartender/Server
Midland Brewing Co
08.2010 - 02.2012
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Waitress
Pi's Asian Express
09.2006 - 09.2009
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Midland High School
Midland, MI06.2005
Skills
- Expanding Territories
- Product and Service Sales
- Information Updates
- Client Relationship-Building
- Account Management
- Interpersonal Skills
- Personnel Accountability
Timeline
Account Executive
High Yield Industrial Products
01.2022 - Current
House Keeping
Best Western Hotel
07.2019 - 04.2020
Direct Support Professional Caregiver
The Arc Of Midland
12.2013 - 06.2019
Bartender/Server
Midland Brewing Co
08.2010 - 02.2012
Waitress
Pi's Asian Express
09.2006 - 09.2009
High School Diploma -
Midland High School
Similar Profiles
JERI SIMPSONJERI SIMPSON
Office manager at High Yield Industrial ProductsOffice manager at High Yield Industrial Products
Jody PentonJody Penton
Customer Service Coordinator at Northview Canadian High Yield Residential FundCustomer Service Coordinator at Northview Canadian High Yield Residential Fund
Jose OlivieriJose Olivieri
Powder Coat Painter at Custom Industrial ProductsPowder Coat Painter at Custom Industrial Products