Isaiah Javier
Tampa,FL
Summary
Dynamic Retail Parts Professional with a proven track record at Advanced Auto Parts, excelling in cash handling and customer service. Recognized for enhancing sales through innovative merchandising strategies and fostering team collaboration. Adept at problem-solving and parts installation, consistently exceeding customer expectations and driving loyalty.
Overview
3
3
years of professional experience
Work History
Retail Parts Professional
Advanced Auto Parts
Tampa, FL
01.2022 - Current
- Conducted thorough product research to stay current on industry trends and best practices.
- Managed special orders for hard-to-find items, exceeding customer expectations and building loyalty.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance with local laws pertaining to the sale of automotive parts.
- Increased sales through effective merchandising displays and cross-selling techniques.
- Trained new employees on store operations, product knowledge, and customer service standards to create a cohesive team environment.
- Provided technical support for customers seeking guidance on installation or usage of purchased parts.
- Contributed ideas during team brainstorming sessions aimed at enhancing the overall shopping experience for our clientele.
- Participated in ongoing professional development opportunities to expand expertise in the automotive field.
- Assisted customers with part selection, ensuring the proper fit and function for their specific vehicle needs.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
Cook
Boston Market
Tampa
11.2023 - 12.2023
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Manager
Churches Chicken
Tampa, FL
12.2022 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
High School Diploma -
Gaither Highschool
Tampa, FLHigh School Diploma -
West University Highschool
Tampa, FLSkills
- Cash handling proficiency
- Merchandising strategies
- Store maintenance
- Negotiation
- Parts installation
- Vehicle operations
- Parts documentation
- Parts recommendation
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Cook
Boston Market
11.2023 - 12.2023
Manager
Churches Chicken
12.2022 - 10.2023
Retail Parts Professional
Advanced Auto Parts
01.2022 - Current
High School Diploma -
Gaither Highschool
High School Diploma -
West University Highschool