Guillermo Romero
Covina,CA
Summary
Proactive Systems Administrator known for optimizing business operations and enhancing user experience. Experienced in managing IT infrastructure, ensuring minimal downtime, and supporting critical data handling for business continuity.
Overview
27
27
years of professional experience
Work History
System Administrator
BNG Accountancy
Sherman Oaks, CA
01.2005 - Current
- Took full ownership of IT operations after prior staff retired, supporting 20+ employees across all hardware, software, network, and phone systems.
- Installed, configured, and maintained accounting software platforms; ensured updates, compatibility, and secure user access.
- Managed workstation setups, networked printers, toner/drum maintenance, and troubleshooting for all office equipment.
- Built and led the company’s first digital document control department, converting 15+ years of physical files into a searchable digital archive.
- Eliminated storage costs by implementing a scanning workflow for documents older than two years.
- Provided daily helpdesk support, resolving connectivity issues, software errors, printing failures, and user access problems.
- Coordinated with vendors for hardware repairs, licensing, and network upgrades.
- Maintained backups, monitored system health, and ensured business continuity.
- Supported executives with confidential data handling and secure file transfers.
FREELANCE & CONTRACT WORK
Picasso Solutions
Los Angeles, CA
03.2025 - Current
- Assisted with data center relocations, including server cage setup, cable mapping, and equipment teardown/reassembly.
- Installed and configured servers, racks, and network hardware at new locations.
- Performed physical moves of IT infrastructure while ensuring minimal downtime.
- Supported troubleshooting and testing after relocation to confirm full operational status.
Print Production & Oversize Imaging Specialist
Kinko's Copies
Culver City, CA
03.2003 - 09.2004
- Operated high-resolution imaging equipment to produce quality prints and reproductions.
- Ensured optimal workflow by coordinating project timelines and resource allocation.
- Prioritized workload effectively in order to meet deadlines while maintaining attention to detail.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Implemented process improvements to enhance efficiency in print production tasks.
Reprographics Technician & Print Operations Lead
Xerox
Long Beach, CA
02.1999 - 02.2003
- Diagnosed and repaired multifunction devices to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance on printers and copiers, minimizing downtime and enhancing service reliability.
- Trained junior technicians on equipment troubleshooting techniques and best practices for repair efficiency.
- Managed inventory of parts and supplies, ensuring availability for timely service execution.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs06-1998
Skills
- Systems Administration & Workstation Support
- Windows OS Network Configuration Connectivity Troubleshooting
- Printer/Scanner Repair (Oversize & High‑Volume)
- Software Installation Patch Management Updates
- Accounting Software Setup & Maintenance
- Document Management Systems & Digital Archiving
- Data Backup Recovery Business Continuity
- Hardware Deployment Imaging User Setup
- End‑User Support & Training
- Data Center Relocation Support
- Cable Mapping Rack Setup Server Handling
- High‑Volume Print Production Blueprint Scanning
Languages
Spanish
Native or Bilingual
Timeline
FREELANCE & CONTRACT WORK
Picasso Solutions
03.2025 - Current
System Administrator
BNG Accountancy
01.2005 - Current
Print Production & Oversize Imaging Specialist
Kinko's Copies
03.2003 - 09.2004
Reprographics Technician & Print Operations Lead
Xerox
02.1999 - 02.2003
High School Diploma -
Santa Fe High School