Results-driven Case Coordinator with a proven track record in case documentation and data collection. Skilled in developing tailored care plans and facilitating communication to enhance service delivery.
Overview
28
28
years of professional experience
Work History
Case Coordinator
Sedgwick Managed Care of Ohio
Cincinnati, OH
07.1998 - Current
Coordinated case management processes to ensure timely service delivery for clients.
Analyzed client needs and developed tailored care plans in collaboration with healthcare providers.
Facilitated communication between clients, providers, and insurance companies to resolve issues effectively.
Implemented process improvements that enhanced workflow efficiency and client satisfaction rates.
Maintained several Tier 1 employers through multiple open enrolments and have managed these employers for over 20 years
Caseload incorporates most Tier 1 employers of almost all Case Coordinators at Sedgwick and has been that way for many years