Ginny Bennett

• Administered and managed benefit plans for medical, dental, vision, life, STD/LTD, 401k, HSA, FSA, and voluntary worksite for over 1,200 employees across 16 states.
• Coordinated with internal departments, brokers, TPA's, and vendors to ensure accuracy and compliance of all benefit plans.
• Collaborated with accounting and payroll departments to verify correct setup of benefit deductions.
• Processed and uploaded 401k, HSA, and COBRA files to vendors each payroll cycle.
• Conducted annual 401k audit and year-end testing to ensure compliance.
• Performed monthly reconciliation of all benefit plans.
• Filed CMS reporting and completed annual surveys.
• Supported employees in resolving claims issues, answering questions, and navigating appeals and plan exceptions to enhance employee satisfaction.
• Present benefit offerings during new hire orientation and open enrollment meetings.
• Present employee benefit offerings during new hire orientation sessions and open enrollment meetings.
• Collaborate with insurance carriers to develop and implement procedures or plan modifications that achieve cost savings for both the employer and the plan.
  
• Provide accurate, timely information and reports to management as requested.

• Administered and managed benefit plans for over 2,000 employees across 38 states.
• Coordinated with internal departments, brokers, TPAs, and vendors to ensure accuracy of benefit plans and compliance with regulations.
• Collaborated with accounting and payroll teams to verify accurate setup and deductions of employee benefits.
• Processed and uploaded 401k, HSA, and COBRA files to vendors each payroll period.
• Conducted annual 401k audits and year-end testing for compliance.
• Managed FMLA, ADA discretionary, and parental leave administration for all employees.
• Performed monthly reconciliations of all benefit plans.
• Filed PCORI fees, completed CMS reporting, and submitted annual surveys.
• Assisted employees in resolving claims issues, inquiries, appeals, and plan exceptions to enhance overall employee satisfaction.
• Present employee benefit offerings during new hire orientation sessions and open enrollment meetings.
• Collaborate with insurance carriers to develop and implement procedures or plan modifications that achieve cost savings for both the employer and the benefit plan.
• Provided accurate and timely information and reports to management.
• Serve as a member of both the Benefits Committee and the 401(k) Committee.

• Maintain and cultivate positive relationships with clients while effectively managing interactions with external vendors.
• Prepare, review, and edit Summary Plan Descriptions (SPDs) to ensure accuracy and compliance.
• Develop and submit Requests for Proposal (RFPs) to insurance carriers.
• Create comprehensive plan comparisons and employee benefit guides.
• Coordinate and facilitate open enrollment meetings for clients.
• Assist clients with claims-related inquiries, including processing issues, resolutions, appeals, and plan exceptions.
• Serve as the primary point of contact for clients, providing support with benefit enrollments, COBRA administration, and general inquiries.
• Collaborate with insurance carriers to establish procedures or implement plan changes that achieve cost savings for employers and benefit plans.
• Track, reconcile, and update monthly commission reports for all producers within the office.

• Administered self-funded and fully insured benefit plans for more than 50 client employer groups.
• Collected and evaluated underwriting documentation, and advised prospective clients on health coverage options and rate structures.
• Delivered benefits presentations and supported the implementation of new benefit programs.
• Conducted regular on-site meetings at client locations to address benefit-related questions and concerns.
• Coordinated with internal departments, brokers, third-party administrators (TPAs), and external vendors to process changes across medical, dental, vision, 401(k), FSA, and life insurance plans.
• Prepared and distributed COBRA and HIPAA notices in compliance with regulatory requirements.
• Generated reports to assist clients with inquiries related to insurance coverage and 401(k) plans, ensuring adherence to agency standards and strict deadlines.
• Communicated complex medical and benefits information in clear, accessible terms during new hire orientations and open enrollment sessions.
• Collaborated with finance departments and vendors to reconcile payroll deductions and plan billing, ensuring accuracy in coverage and benefit deductions.
• Maintained accurate and up-to-date client and employee records within the HRIS system.
• Assisted clients with claims-related inquiries, including processing issues, resolutions, appeals, and plan exceptions.
• Partnered with insurance carriers to develop procedures and implement plan changes that achieve cost savings for employers and benefit plans.

• Administered all aspects of employee benefit programs, including medical, dental, vision, and life insurance, encompassing enrollment processing, inquiry resolution, reconciliation of monthly carrier invoices, and claims management.
• Managed the full-cycle recruitment process for shop employees, including job postings, candidate screening, interviewing, and onboarding documentation.
• Conducted new hire onboarding sessions and comprehensive benefits orientations.
• Addressed sexual harassment matters, including complaint intake, investigation support, resolution, and facilitation of training initiatives.
• Administered Family and Medical Leave Act (FMLA) and other leave of absence programs for approximately 3,000 employees.
• Handled employee relations matters, including complaint resolution and issue escalation.
• Coordinated pre-employment and random drug testing programs for both office and shop personnel.
• Managed unemployment claims, including filings and representation at hearings.
• Established and maintained accurate personnel and benefits records in compliance with organizational and regulatory standards.
• Collaborated closely with the Vice President of Human Resources on strategic and operational initiatives.

• Managed employee benefits enrollment and eligibility processes for truck drivers.
• Coordinated communication between staff and benefits providers to resolve inquiries.
• Developed training materials for new hires on benefits offerings and changes.