Gino Donaldson
Stone Mountain,GA
Summary
Patient-oriented Pharmacy Tech offering excellent customer service, experience in the Rx industry, and a good attitude. Highly motivated with a history of collaborating with a team and maintaining an accommodating and professional environment.
Overview
8
8
years of professional experience
Work History
Specialty Pharmacy Technician III
CVS Specialty Pharmacy
Atlanta, Georgia
06.2022 - Current
- Assessed chart notes and submitted Prior Authorizations to various insurance companies
- Monitored patient profiles for potential adverse reactions or drug-drug interactions.
- Coordinated delivery services of specialty medications to patients' homes or other designated locations.
- Managed customer inquiries regarding prescription status or insurance coverage issues.
- Trained new pharmacy technicians on procedures and safety protocols.
- Collaborated with healthcare providers to coordinate patient care plans effectively.
Pharmacy Technician
CVS Pharmacy
Marietta, GA
08.2019 - 06.2022
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Supported pharmacist in preparing 100+ prescriptions daily.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
Manager
Adventure Air Sports
Kennesaw, GA
04.2017 - 07.2020
- Coordinated with staff to produce weekly schedules.
- Created innovative social media posts for marketing purposes.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew.
- Established training to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Generated reports to assess performance and make adjustments.
- Handled day-to-day onsite operations.
Education
Bachelor of Science - Biology
Kennesaw State University
Kennesaw, GA07-2025
Associate of Arts - General Studies
Georgia Perimeter College
Decatur, GA05.2014
High School Diploma -
Dekalb Early College Academy
Stone Mountain, GA05-2014
Skills
- Certified Pharmacy Technician (CPhT)
- MS Office
- Excellent customer service
- Team Leadership
- Marketing
- Telecommunication
- Time management
- Employee training
- Prior authorization processing
- Pharmacy software proficiency
Timeline
Specialty Pharmacy Technician III
CVS Specialty Pharmacy
06.2022 - Current
Pharmacy Technician
CVS Pharmacy
08.2019 - 06.2022
Manager
Adventure Air Sports
04.2017 - 07.2020
Bachelor of Science - Biology
Kennesaw State University
Associate of Arts - General Studies
Georgia Perimeter College
High School Diploma -
Dekalb Early College Academy