Gino Requena
Miami,FL
Summary
Experienced with operational management, team leadership, and customer service. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cross Functional Store Manager
Carmax Superstore
02.2025 - Current
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Developed and executed sales strategies, driving store revenue growth.
- Implemented process improvements, reducing operational inefficiencies within store workflows.
Floor Sales Consultant
Carmax Superstore
02.2023 - 01.2025
- Engaged with customers to understand needs and provide tailored vehicle recommendations.
- Collaborated with finance team to facilitate seamless purchase transactions for customers.
- Developed in-depth knowledge of inventory to assist customers effectively in product selection.
- Trained new sales associates on best practices and company policies for improved performance.
Telemarketing
AllState Insurance
04.2020 - 05.2021
- Completed daily call goals, transferred possible hot leads to sales agents. Answer questions customers have about their policy.
- Participated in weekly strategy meetings with fellow representatives for continuous refinement of telemarketing approaches.
- Contributed to the development of new telemarketing scripts that resulted in increased lead generation rates.
Education
Bachelors - in progress
Miami Dade College
02.2026
Associates - General Business
Wisconsin Lutheran College
05.2021
Highschool Degree - undefined
Divine Savior Academy
05.2020
Skills
- CRM Experience
- Team Leadership
- Prior sales experience
- Fluent in Spanish and English
- Proficient at Excel, Word, and Powerpoint
- Fully motivated to learn and grow in any field
- Great communication skills
- Customer service
- Customer relations
- Multitasking and organization
Certification
CPR certified
Timeline
Cross Functional Store Manager
Carmax Superstore
02.2025 - Current
Floor Sales Consultant
Carmax Superstore
02.2023 - 01.2025
Telemarketing
AllState Insurance
04.2020 - 05.2021
Associates - General Business
Wisconsin Lutheran College
Highschool Degree - undefined
Divine Savior Academy
Bachelors - in progress
Miami Dade College