Gio Godinez
Sacramento,CA
Summary
Detail-oriented and familiar with successful strategies for empowering employees. Cultivates new abilities and builds knowledge base to better engage in company operations and serve customers. Demonstrated success in improving team efficiency.
Resourceful Learning Ambassador known for high productivity and efficiency in task completion. Possess specialized skills in training facilitation, curriculum development, and performance assessment. Excel in communication, leadership, and adaptability, ensuring effective knowledge transfer and support in diverse learning environments.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
23
23
years of professional experience
Work History
Learning Ambassador / Process Guide / ASC Assoc.
Amazon
Sacramento, USA
01.2022 - Current
- Explaining rules and policies that new associates follow when working at an Amazon site
- Answering questions and providing guidance to new associates in relation to their path
- Performing daily audits on new hires to check their progress and suggest areas of improvement
- Identify and report employee misconduct to management
- Learning Ambassadors may also help in doing direct roles in path such as picking from time to time
- Maintained professionality and efficiency while working closely with leadership.
- Monitored progress of workflows against established timelines and deadlines.
- Attended meetings with representatives from other departments regarding potential hazards associated with certain tasks or operations.
- Provided guidance on safe work practices to employees and monitored their adherence to safety guidelines.
Rental Sales Associate
Avis Budget Group
Sacramento, USA
06.2019 - 03.2020
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental
- Collected payment by processing credit card transactions
- Explained policies and reviewed documentation to obtain signatures
- Prepared sales contracts, researched customer needs and promoted various products and services
- Employed sales techniques to boost sales and services
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues
- Created professional sales presentations to effectively communicate product quality and market comparisons
Assistant Manager / Restaurant Manager
Little Caesars Pizza
Sacramento, USA
09.2012 - 07.2015
- Calculated inventory and ordered appropriate supplies to meet expected demands
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation
- Developed and updated scheduling policies covering all department activities
- Provided ongoing training to address staff needs
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives
Floater Trainer / Zone Supervisor
Tomra Pacific
Sacramento, USA
06.2002 - 08.2007
- Scheduled employees and made sure each shift had adequate coverage
- Prepared and planned worksites to help jobs run smoothly
- Trained and monitored employees to teach daily tasks and improve performance
- Demonstrated leadership by making improvements to work processes and helping to train others
- Created work crew schedules and delegated assignments
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Provided excellent service and attention to customers when face-to-face or through phone conversations
Education
High School Diploma -
Career Online High School
Pompano Beach, FL12-2025
Skills
- Team Leadership
- Employee Coaching and Motivation
- Training and Development
- Safety compliance
- Workflow management
- Process improvement
- Employee development
- Time management abilities
- Creative thinking
- Effective communication
- Team player
- Problem-solving
- Decision-making
Timeline
Learning Ambassador / Process Guide / ASC Assoc.
Amazon
01.2022 - Current
Rental Sales Associate
Avis Budget Group
06.2019 - 03.2020
Assistant Manager / Restaurant Manager
Little Caesars Pizza
09.2012 - 07.2015
Floater Trainer / Zone Supervisor
Tomra Pacific
06.2002 - 08.2007
High School Diploma -
Career Online High School