Gioconda Montalvan

Medical Assistant Team Leader/Cardiovascular

Quality Medical Care

07.2015 - Current

Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms,correct use of biohazardous waste.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, vital signs and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
Triaged incoming calls,Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation,care plan instructions,procedures or treatment.
Precepted newly hired medical assistants to train each on office procedures and important tasks.
Documented patient information in EMR and prepared paperwork for medical staff.
Assisted physician in various medical and minor procedures,including preparing room,protocol, scheduling surgeries and sterilizing instruments.
Prepared and administer IM and SQ Vaccinations.
Manage Loop Recorder Implantation,assisting during procedure and keep track on daily reports with the different companies of Home Monitoring and follow up.
Initiated Life Vest protocol and fererral.
Manage Endovenous Ablation Clinic
Manage Coumadin Therapy Clinic
Wound care, and diagnostic testing for efficient patient care.
Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
Coordinated referrals to specialists and provided comprehensive support throughout the entire referral process for seamless patient care transitions.
Provided compassionate care for patients of all ages with diverse medical conditions.
Called and faxed pharmacies to submit prescriptions and refills.
Audited samples and refrigerated medications to verify freshness and remove any expired packages.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted,update monthly inventory.
Completed EKGs,PVRs,ABIs and other tests based on patient presentation in office.
Explained procedures protocol with educating information to reduce anxieties and increase patient cooperation.