Summary
Overview
Work History
Education
Skills
Timeline
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JENNIFER M. CRESPO

Miami,FL

Summary

Accomplished Restaurant Manager and Hospitality Expert with 15+ Years of Success in Managing Multiple Restaurants and Property Management. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

16
16
years of professional experience

Work History

SUPERVISOR - CHEF CREOLE

Chef Creole
07.2007 - Current
  • Planned and directed high-volume food preparation in fast-paced environment
  • Coordinated with vendors to order supplies and maintain high quality standards
  • Worked closely with front-of-house staff to facilitate excellent customer service
  • Planned and directed high-volume food preparation in fast-paced environment.

VACATION RENTAL SPECIALIST

C OCEAN RENTALS
12.2017 - Current
  • Placed sales calls and handled sales for incoming customer calls.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Helped train new staff on company policies, procedures and standards, boosting productivity.
  • Answered reservation and guest service inquiries, resolved guest issued in a timely manner

Education

Associate Of Applied Arts - Hospitality Administration And Management

Broward College
Fort Lauderdale, FL

Skills

  • Front Desk Management
  • Customer Relations
  • Customer Experience
  • Time Management
  • Customer Service
  • Staff Management

Timeline

VACATION RENTAL SPECIALIST

C OCEAN RENTALS
12.2017 - Current

SUPERVISOR - CHEF CREOLE

Chef Creole
07.2007 - Current

Associate Of Applied Arts - Hospitality Administration And Management

Broward College

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JENNIFER M. CRESPO