Giomaris Medina Santiago
Saint Cloud,FL
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Language
3
3
years of professional experience
Work History
Front Desk Receptionist
Dental Care Of Pearlridge
Aiea, HI
04.2025 - 09.2026
- Communicated clearly with clinical staff to coordinate patient needs, documentation, and scheduling updates.
- Coordinated patient treatment plans, explaining procedures, timelines, and financial options clearly.
- Verified insurance benefits and submitted pre authorizations for dental treatment approval.
- Collected copayments, updated patient accounts, and maintained accurate billing records.
Patient Service Representative
AdventHealth
Orlando, FL
06.2024 - 03.2025
- Epic software
- Updated patients information in databases regularly to ensure accuracy of record
- Registered patients, verified demographics, and updated electronic health records with accurate intake information.
- Scheduled appointments, managed calendar changes, and coordinated patient flow across clinical departments.
- Processed referrals, authorizations, and appointment paperwork while maintaining compliance with office procedures.
- Verified insurance eligibility and coverage for patients.
- Filed and maintained patient records in accordance with HIPAA regulations.
Phlebotomist
One Blood
Orlando, FL
09.2023 - 06.2024
- Collected blood specimens using venipuncture and capillary techniques while maintaining patient comfort and safety.
- Verified patient identity and specimen requirements before processing samples for accurate handling.
- Labeled, packaged, and transported specimens according to SOP.
- Maintained sterile technique and followed infection control procedures during all collection activities.
Education
Bachelor of Science - Healthcare Administration
University of Arizona
Tucson, AZHigh School Diploma -
Lake Howell High School
Winter Park, FL05.2026
Skills
Epic software
Patient scheduling
Data entry accuracy
Open Dental
Venipuncture
HIPAA compliance
Sanitation and sterilization
Paperwork processing
Appointment management
Emergency response
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Dental Care Of Pearlridge
04.2025 - 09.2026
Patient Service Representative
AdventHealth
06.2024 - 03.2025
Phlebotomist
One Blood
09.2023 - 06.2024
Bachelor of Science - Healthcare Administration
University of Arizona
High School Diploma -
Lake Howell High School