Isha Acosta
Elizabeth
Summary
Developed strong patient care, communication, and organizational skills in clinical environment. Seeking to transition into new field, leveraging background in understanding patient needs and executing medical procedures. Dedicated to applying these transferrable skills to make positive impact in new role.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Sharon Selinger MD., PA.,& Associates
02.2023 - 09.2024
- Streamlined call management by effectively directing multi-line system inquiries.
- Enhanced appointment scheduling using practice management software for improved organization.
- Ensured compliance through accurate processing of intake forms and medical records.
- Coordinated with healthcare providers to facilitate smooth patient flow and services.
- Reduced no-show rates with implementation of appointment reminder systems.
- Systematically updated computer databases to maintain accurate patient information.
Front Desk Receptionist & Clinical Assistant
AFC Urgent Care
05.2022 - 02.2023
- Enhanced service delivery by coordinating communication between patients and providers.
- Streamlined workflows through efficient insurance verification and patient registration processes.
- Supported healthcare teams during patient examinations and medical procedures.
- Maintained safety and sanitation protocols while preparing examination rooms efficiently.
- Organized and sanitized exam rooms and medical equipment for optimal functionality.
- Documented vital signs and medical histories to inform healthcare provider decisions.
Education
Associate of Applied Science - Nursing
RWJ School of Nursing
Elizabeth, NJ01-2026
Skills
- Direct patient care
- Compassionate and caring
- Vitals monitoring and Interpretation
- Task prioritization
- Critical thinking
- Patient assessments and Patient monitoring
- Infection control standards
- Certified in CPR/AED
- Safe medication administration
- EPIC EMR software
Timeline
Front Desk Receptionist
Sharon Selinger MD., PA.,& Associates
02.2023 - 09.2024
Front Desk Receptionist & Clinical Assistant
AFC Urgent Care
05.2022 - 02.2023
Associate of Applied Science - Nursing
RWJ School of Nursing