Giorgi Chumburidze
New York
Summary
Dedicated and customer-focused restaurant professional with 2 years of experience in the food service industry. Skilled in customer service, team leadership, conflict resolution and time management. Adept at multitasking in high-pressure environments, ensuring smooth restaurant operations and most importantly, customer satisfaction. Additionally, experienced in acting with strong communication, improvisation, stage presence, and adaptability skills, enhancing customer engagement, team dynamics, and problem-solving capabilities.
Overview
1
1
year of professional experience
Work History
Floor Captain
REN
12.2024 - Current
- Enforced safety and sanitation regulations across the dining room area to maintain a healthy environment for both guests and employees.
- Maintained open lines of communication with servers, offering guidance and support as needed to facilitate their growth within the company.
- Provided regular performance feedback to servers, fostering an environment of continuous improvement within the team.
- Trained new employees on restaurant policies, menu items, and service standards, leading to increased staff competency.
- Monitored inventory levels of dining room supplies to avoid stockouts and maintain seamless front-of-house operations.
Server
Wall Street Grill
03.2024 - 11.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Server
NOVO
09.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Arts - Acting
Actors Studio Drama School
NY, USABachelor of Arts - Acting
Central Academy of Drama
Beijing, ChinaSkills
- Team leadership
- Team management
- Excellent communication
- Food allergies awareness
- Time management
- Attention to detail
Languages
Georgian
Native or Bilingual
English
Native or Bilingual
Russian
Professional Working
Chinese (Mandarin)
Limited Working
Timeline
Floor Captain
REN
12.2024 - Current
Server
Wall Street Grill
03.2024 - 11.2024
Server
NOVO
09.2023 - 03.2024
Associate of Arts - Acting
Actors Studio Drama School
Bachelor of Arts - Acting
Central Academy of Drama
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