Assisted customers with inquiries about services and procedures.
Managed daily operations of the Customer Service Department.
Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
Communicated information to customers about product quality, value and style.
Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Senior Foreman
Elita Burji LTD
Tbilisi, Tbilisi, Georgia
05.2018 - 02.2019
Checked project details to verify job site materials and equipment.
Kept production team moving forward for progress in daily site operations.
Education
Bachelor - Buiness And Law
Shota Meskhia State Teaching University Of Zugdidi
Zugdidi. Georgia
08-2015
Skills
Customer relationship management
Data analysis
Problem solving
Software troubleshooting
Service quality assurance
Operations coordination
Affiliations
Volunteered in community safety programs.
Participated in military traning exercises and team events.
Organized unit sports and equipment.
Assisted in logistics and equipment management
Languages
English
Limited
Russian
Full Professional
Georgian
Native/ Bilingual
Accomplishments
Completed advanced security and safety training with honors.
Certification
Certification - Finabciak Security Training Course, Revenue Service Of Georgia.
Certificatin - On the grounds that he campleted the "training on Georgian State Border Crossing Control Measures for Customs Department Interns Course at the Academy of the Ministry of Internal Affair of Georgia, a legal entity under public law.
SPC Kalichava Giorgi habing successfull completed the Basic Combat Training Course, Class # 43 -25 (course number 750-BT)
The US ARMY Transportation School. SPC Giorgi Kalicava has satisfactority completed the motor Transport Operator 811-88M10 Class 034-25.
Department of the Army. 58th Transportation Battalion Fort Leonard Wood, Missouri. Certificate Of Achievement is presented to Specialist Giorgi Kalichava. For selection to the commandant's list which is recognized as the top 20% of this class.
Timeline
Specialist
National Guard
12.2024 - Current
Customer Service Officer
Revenue Services
01.2020 - 07.2024
Senior Foreman
Elita Burji LTD
05.2018 - 02.2019
Bachelor - Buiness And Law
Shota Meskhia State Teaching University Of Zugdidi