Giorgia Novak
Portland,OR
Summary
New to town with a long history of employment under my belt. I have experience in the service industry, entertainment industry, retail and child care. I enjoy multitasking and adapting quickly on my feet to any new opportunity. Previously located in Los Angeles CA and Chicago IL.
Overview
7
7
years of professional experience
Work History
Server
Masa of Echo Park
Los Angeles , CA
01.2022 - 02.2024
- Proven proficiency in hosting and bussing before being promoted to server
- Maintained full product knowledge of menu and pairings
- Knowledge of our beer/wine service as well as tending to kegs
- Efficient and effective customer service contributed to improved rates of return business
- Always mindful of sanitation and safety considerations when handling food.
Manager
Eagle Rock Poke Shack
Eagle Rock
03.2018 - 11.2023
- Prepared food and stocked backups according to daily needs
- Helped onboard new staff members and ensured training met standards and expectations
- Created a timeline for each task to ensure that food is prepared and served on time
- Maintained a high level of customer satisfaction by ensuring prompt, friendly service and addressing customer feedback
- Enforced a comprehensive health and safety policy that minimized the risk of accidents and food contamination.
Crew Member
Cold Waves Concert Festival
Chicago/LA/NYC
09.2017 - Current
- Seasonal employee in a 1K-cap live music venue setting; adapting to changing environments and tasks given at a moment's notice, catering to headlining artist needs, local crew, festival team members and attendees
- Worked hospitality, green room, transportation, runner and fulfilled artist accommodations based on requests
- Loaded and unloaded gear and goods in a safe and efficient manner
- Maintained and sold merchandise
- Door, will call and guest list point person, proficient with ticketing apps, cash handling and liaising with security and PM.
Nanny
Eagle Rock
Los Angeles , CA
11.2023 - 02.2024
- Adapted to changing situations quickly and effectively to ensure children's safety and well-being
- Assisted with homework and provided feedback to parents of children's progress
- Successfully managed multiple children of varying ages, providing a safe and comfortable environment for them to learn and play
- Provided transportation to various clubs/activities as well as prepared meals.
Education
Pasadena City College
Pasadena, CAOR Food Handlers
OLCC certified
Skills
- Strong Work Ethic
- Point of Sale (POS) system operations
- Customer service-driven
- Adaptability and Flexibility
- Task Prioritization
References
Rob Rowe - Masa
(323) 683-3224 masaofechopark@sbcglobal.net
Kelly Britton - Eagle Rock Poke
(630) 776-7269 kbritton13@comcast.net
Jason Novak - Coldwaves
(773) 793-0119 info@coldwaves.net
David Newsom - Employer
(323) 974-7215 davidnewsompictures@gmail.com
Timeline
Nanny
Eagle Rock
11.2023 - 02.2024
Server
Masa of Echo Park
01.2022 - 02.2024
Manager
Eagle Rock Poke Shack
03.2018 - 11.2023
Crew Member
Cold Waves Concert Festival
09.2017 - Current
Pasadena City College
OR Food Handlers
OLCC certified
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