Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giorgio Alcantara

Birmingham

Summary

Dynamic professional with a strong background in customer service and multitasking. Successfully managed reservations and trained new hosts, contributing to improved guest satisfaction and operational efficiency.

Overview

6
6
years of professional experience

Work History

Host

Bongiornos Italian Restaurant
Mt Brook, AL
01.2020 - Current
  • Provided exceptional customer service by greeting and seating guests efficiently.
  • Managed reservation systems to optimize table turnover and enhance guest experiences.
  • Trained new hosts on restaurant protocols and customer interaction best practices.
  • Collaborated with kitchen staff to ensure timely service during peak hours.

Custodian

New Life BHM
Birmingham, AL
05.2022 - 08.2023
  • Maintained cleanliness and sanitation standards across all facility areas.
  • Operated cleaning equipment, including floor buffers and vacuum cleaners, efficiently.
  • Conducted regular inspections to ensure compliance with safety regulations.
  • Developed and implemented waste management strategies to enhance recycling efforts.

Education

High School Diploma -

New Life Academy
Birmingham, AL

Bachelor of Science - Civil Engineering

University of Alabama At Birmingham
Birmingham, AL
05-2029

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Guest relations

Timeline

Custodian

New Life BHM
05.2022 - 08.2023

Host

Bongiornos Italian Restaurant
01.2020 - Current

High School Diploma -

New Life Academy

Bachelor of Science - Civil Engineering

University of Alabama At Birmingham