Dynamic professional with a strong background in customer service and multitasking. Successfully managed reservations and trained new hosts, contributing to improved guest satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Host
Bongiornos Italian Restaurant
Mt Brook, AL
01.2020 - Current
Provided exceptional customer service by greeting and seating guests efficiently.
Managed reservation systems to optimize table turnover and enhance guest experiences.
Trained new hosts on restaurant protocols and customer interaction best practices.
Collaborated with kitchen staff to ensure timely service during peak hours.
Custodian
New Life BHM
Birmingham, AL
05.2022 - 08.2023
Maintained cleanliness and sanitation standards across all facility areas.
Operated cleaning equipment, including floor buffers and vacuum cleaners, efficiently.
Conducted regular inspections to ensure compliance with safety regulations.
Developed and implemented waste management strategies to enhance recycling efforts.