Gioselyn Gaytan Guzman
Chula Vista,CA
Summary
Motivated leader known for exceptional communication skills and strong ability to inspire and guide teams. Consistently drives performance and enhances customer experiences through proactive and dedicated service.
Overview
3
3
years of professional experience
Work History
Host/Food Runner
Hilton
02.2026 - Current
- Greeted and seated guests promptly, enhancing overall dining experience.
- Coordinated with kitchen and waitstaff to facilitate smooth service flow.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Delivered food orders efficiently to tables, ensuring timely service and customer satisfaction.
- Assisted in maintaining cleanliness and organization of dining area, contributing to a welcoming atmosphere.
- Monitored inventory levels of utensils and condiments, facilitating prompt replenishment as needed.
Lead Key Holder
Hollister Co.
02.2025 - 03.2026
- Serve as a shift leader, partnering with the management team to ensure smooth store operations and uphold company standards
- Count and reconcile registers at opening and closing to maintain accurate financial records
- Proactively resolve customer and associate concerns, providing timely and effective solutions while maintaining a positive in-store experience
- Complete daily operational paperwork and assist with compliance-related documentation
- Take initiative in maintaining a clean, organized, and visually appealing sales floor
- Support merchandising updates and ensure the store is up to date with current promotions and visual standards
- Lead by example to foster teamwork, motivate staff, and drive a culture of accountability and customer service excellence
Babysitter
Self-employed
03.2024 - 01.2026
- Displayed patience and understanding when dealing with difficult situations involving children
- Remained alert at all times to ensure the safety of each child under my supervision
- Managed schedules for multiple clients, demonstrating strong organizational skills.
- Developed engaging activities to promote physical and cognitive development.
Sales Associate
Hollister Co.
06.2023 - 02.2025
- Assisted customers with finding certain products and answering their questions
- Maintained cleanliness on the sales floor by keeping the store merchandise organized, easily accessible, and visually appealing for the customers
- Greeted customers and made their shopping experience smooth and easy
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Built relationships with potential customers by providing helpful advice on product selection
Water Safety Instructor
Aqua Tots Swim School
12.2022 - 02.2024
- Built strong relationships with families through open communication and trustworthiness
- Strengthened valuable skills including patience, working well under pressure, and excellent customer service
- Identified potential hazards and took appropriate action to minimize risk of injury or illness
- Managed emergency situations calmly while taking immediate action when needed
- Motivated swimmers through encouragement and positive reinforcement techniques
Education
Bachelor of Arts -
San Diego State University
San Diego, CAHigh School Diploma -
Olympian High School
Chula Vista05.2024
Skills
- Interpersonal Communication Skills
- Health and Safety Management
- Client Relationship Building
- Work Ethic
- Multi-tasking
- Staff training and development
- Cash handling accuracy
- Customer service
- Team player mentality
- Adaptable to change
Languages
Spanish
English
Awards
Girl Scout Gold Award, Earned the highest Girl Scout honor by leading a 80+ hour sustainable project by demonstrating leadership, project management, and community impact
Timeline
Host/Food Runner
Hilton
02.2026 - Current
Lead Key Holder
Hollister Co.
02.2025 - 03.2026
Babysitter
Self-employed
03.2024 - 01.2026
Sales Associate
Hollister Co.
06.2023 - 02.2025
Water Safety Instructor
Aqua Tots Swim School
12.2022 - 02.2024
Bachelor of Arts -
San Diego State University
High School Diploma -
Olympian High School