Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giovanna Martinez

Raymondville,TX

Summary

Throughout my recent employment, I have developed customer service skills such as operating a cash register, communication, organizational skills, team player, understanding sales, and surpassing my goals. As I continue my search for future employment, I hope to further strengthen and gain additional skills.

Overview

2
2
years of professional experience

Work History

Sales Representative

Advanced Call Center Technologies LLC
05.2025 - 06.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Help Customers with Application processes.

Sales Associate

Goodwill Inc
08.2023 - 05.2025
  • Organized racks and shelves to maintain store visual appeal and engage customers.
  • Handled cash transactions efficiently, cash handling policies, and ensured accuracy in all financial exchanges.
  • Managed returns, exchanges, and refunds.
  • Helped customers locate products and checked the store for merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Raymondville High School
Raymondville, TX
06-2022

Skills

  • Customer Service
  • Communication Skills
  • Cashier Experience
  • Cash Handling
  • Teamwork and Collaboration
  • POS System Operation
  • Customer Engagement

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Representative

Advanced Call Center Technologies LLC
05.2025 - 06.2025

Sales Associate

Goodwill Inc
08.2023 - 05.2025

Raymondville High School

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Giovanna Martinez