Giovanna Martinez Delgado
Green Bay
Summary
Human Resources Specialist with a strong focus on employee relations and personnel coordination. Expertise in conflict resolution and payroll administration enhances operational efficiency. Bilingual in English and Spanish, fostering improved communication across diverse teams and ensuring accurate personnel records.
Overview
8
8
years of professional experience
Work History
Human Resources/ Payroll Specialist
American Foods Group
Green Bay
07.2024 - Current
- Coordinated personnel activities with supervisors and department heads to strengthen employee relations.
- Supported managers in enforcing employee discipline and conducting terminations.
- Assisted in investigating, documenting, and resolving employee complaints; administered corrective and disciplinary actions to ensure compliance.
- Review timecards for accuracy around policy, and process applications such as (holidays, lunch breaks, Incentive pay etc.)
- Process I-9s in E-Verify
- Coordinate training programs and employee meetings.
- Collaborated with HR management on projects to improve departmental efficiency and streamline processes.
Human Resources Assistant
American Foods Group
Green Bay
01.2021 - 07.2024
- Tracked employee attendance records to ensure accurate reporting
- Organized and maintained employment history files for all employees to ensure accurate record-keeping
- Greeted visitors and managed phone communications to provide a welcoming reception experience
- Assisted colleagues in project management to facilitate smooth team collaboration
Florist
Flowerama
Green Bay
12.2017 - 01.2021
- Designed and crafted luxury flower arrangements for special events, enhancing visual appeal and customer experience.
- Coordinated timely flower deliveries, ensuring customer satisfaction and seamless event execution.
- Advised potential customers on flower selection and arrangements, driving sales and fostering customer relationships.
- Trained new hires during night shifts to ensure effective performance.
- Maintained and balanced cash registers
- Maintained a daily count of processed flowers
Education
Bachelor's Degree - Organizational Leadership with an emphasis on Business Management
University of Wisconsin Green Bay
Green Bay, WI, USA05-2024
Skills
- Payroll administration
- Employee attendance tracking
- Project coordination
- Onboarding coordination
- Records maintenance
- Staff training
- Administrative support
- Data organization
- Computer literacy
- Time management
- Detail orientation
- Fast-paced adaptability
- Versatile adaptability
- Conflict resolution
Languages
English
Professional
Spanish
Professional
Timeline
Human Resources/ Payroll Specialist
American Foods Group
07.2024 - Current
Human Resources Assistant
American Foods Group
01.2021 - 07.2024
Florist
Flowerama
12.2017 - 01.2021
Bachelor's Degree - Organizational Leadership with an emphasis on Business Management
University of Wisconsin Green Bay