Giovanna Medina
North Hills,CA
Summary
I am a very self-motivated individual who is always eager to learn. I love bringing forth valuable knowledge and passion for health care. I have been with UCLA for 12 years and I love it. I love to learn new things and how I can keep being the slightest change in someones day or life. The growth within in UCLA is something I value very much. I am very successful in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional Team member who applies CICARE everyday here at UCLA.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Santa Monica UCLA Medical Center
Santa Monica, CA
08.2016 - Current
- Assist with Patient care and Unit needs.
- Ordered Office supplies.
- Chart Patient information using Epic CareConnect.
- Make Patient hard charts and admit into system.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Coached new employees on administrative procedures, company policies and performance standards.
- Call Patients once discharged for follow up .
- Always used CICARE.
Clinical Care Partner
Ronald Reagan Ucla Medical Center
Los Angeles, CA
08.2010 - 08.2016
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Assisted patients with basic care needs.
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
- Equipped patients with assistance required for basic care.
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
Administrative Manager
Accredited Home Health
Woodland Hills, CA
02.2009 - 07.2010
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Maintained CRM database with customer updates and report generation.
- Assigned tasks and directed team of office clerks.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Education
No Degree - Nursing Science
California State University - Los Angeles
Los Angeles, CANursing Assistance
Los Angeles Valley College
Van Nuys, CA08.2010
High School Diploma -
Ulysses S. Grant Senior High School
Van Nuys, CA06.2008
Skills
- Team Leader
- Epic Careconnect
- Multitasking and Time Management
- Accounting Techniques
- Document and File Management
- Adobe Systems Adobe Acrobat
- Web Browser Software
- Microsoft SharePoint
- Filemaker Pro
- Microsoft Office
- Spreadsheet Management
- Writing
Certification
- CNA - Certified Nurse Assistant
- Home Health Aide
Timeline
Administrative Assistant
Santa Monica UCLA Medical Center
08.2016 - Current
Clinical Care Partner
Ronald Reagan Ucla Medical Center
08.2010 - 08.2016
Administrative Manager
Accredited Home Health
02.2009 - 07.2010
No Degree - Nursing Science
California State University - Los Angeles
Nursing Assistance
Los Angeles Valley College
High School Diploma -
Ulysses S. Grant Senior High School
- CNA - Certified Nurse Assistant
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