Giovanni Borrome
Baton Rouge,LA
Summary
Dynamic Sale Representative with a proven track record at Matt Bowers Cdjr, excelling in client relationship building and sales expertise. Leveraged customer support skills to enhance customer satisfaction and used innovative sales strategies to boost sales volume. Expert in lead prospecting and contract negotiations, consistently achieving and surpassing sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sale Represantative
Matt Bowers Cdjr
Baton Rouge, LA
02.2021 - 01.2025
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Professionally handled customer complaints.
- Demonstrated product features and benefits for customers' needs.
- Described merchandise, and explained use, operation, and care.
- Developed trusting relationships with customers by making personal connections.
- Answered customer inquiries regarding product features, pricing, and availability.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Conducted product demonstrations to highlight features and benefits.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Developed promotional strategies to increase sales volume.
- Used technology resources to assist customers in locating and selecting items.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of sales and promotions, return policies, and security practices.
Education
Bachelor of Science - Engineering
Southern University And A&M College
Baton Rouge, LA12-1983
Skills
- Paperwork processing
- Client service
- Customer support
- Client relationship building
- Sales reporting
- Sales support
- Lead prospecting
- Account development
- Contract negotiations
- Sales expertise
- Network development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Sales Consultant 3 year certified Stellantis
Certification
- Stellantis EPS24WBEN 2024 Expert Program for Success.
- Stellantis SS21BJRWBEN 2023 RAM Basic Job Rating.
- Stellantis 24TQ4WBEN Training Resources, Product Launches and Technologies.
- 24TQ4IL Training Resources, Product Launches and Technologies In-Dealership Targeted.
- SS25JWBEN JEEP Product Overview.
Timeline
Sale Represantative
Matt Bowers Cdjr
02.2021 - 01.2025
- Stellantis EPS24WBEN 2024 Expert Program for Success.
- Stellantis SS21BJRWBEN 2023 RAM Basic Job Rating.
- Stellantis 24TQ4WBEN Training Resources, Product Launches and Technologies.
- 24TQ4IL Training Resources, Product Launches and Technologies In-Dealership Targeted.
- SS25JWBEN JEEP Product Overview.
Bachelor of Science - Engineering
Southern University And A&M College
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