Giovanni Casagrande
Newark,Delaware
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Wanting to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Starbucks
09.2022 - 06.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Working in a fast paced work environment and adjusting to what task is needed.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
No Degree - General Studies
University of Delaware
Newark, DE05.2025
High School Diploma -
Wilmington Christian School
Newark, DE05.2021
Skills
- Ordering Procedures
- Cash Handling
- Up-Selling
- Soft Selling
- Sales Expertise
- Hospitality Service Expertise
- Excellent Memory
- Active Listener
- Product Displays
- Multitasking
- Problem-solving
Accomplishments
- Delaware state champion ship team for St. Marks High School's Ice hockey team
Certification
*Microsoft Certification in Word, Excel and Powerpoint
Timeline
Barista
Starbucks
09.2022 - 06.2023
No Degree - General Studies
University of Delaware
High School Diploma -
Wilmington Christian School
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