GIOVANNI ESTRELLA
Chandler,AZ
Summary
Driven, detail-oriented, and growth-minded. I strive to be the best team member, leader, and culture creator that I can be. I take pride in my work and am committed to bettering myself and those around me. As Community Manager of a 383-unit luxury apartment community; my focus is to exceed the needs of my ownership group and management company with exceptional customer service and financial acumen.
Overview
4
4
years of professional experience
Work History
Community Manager
The Laurel Apartments - Greystar Residential
04.2023 - Current
- Complete Accounting Month End and Executive Summary with a comprehensive understanding of financials and other involved reporting
- Analyze trends, adjust pricing, and implement successful leasing strategies in accordance with client and community needs.
- Manage AP and AR in order to ensure books are up-to-date and accurate
- Work closely with renovation leads, vendors, and on-site maintenance to ensure we are hitting move-dates while meeting impeccable quality standards as set forth by my ownership group
- Find creative solutions, problem-solve and communicate with clients when unforeseen and difficult situations arise
- Proactively communicating with and training my entire team in addition to mentoring others; creating a cohesive and positive team culture.
Community Manager
The Laurel Apartments - Avenue5 Residential
06.2021 - 04.2023
- Maximizing occupancy and income while maintaining a firm grasp on operating expenses; in order to exceed budgeted goals
- Ensuring efficient operations by collaborating with , maintenance, admin team, and leadership
- Manage day-to-day community operations; including resident satisfaction and retention
- Responsible for meeting and exceeding client expectations
- Promote and atmosphere in which associates want to do their best by leading and communicating a shared vision with associates
Sales Associate
Towbin Dodge-Ram
04.2020 - 06.2021
- Responsible for cultivating relationships and guiding prospects through the sales process
- Generating sales in order to exceed personal and company set sales goals
- Prepare legal documentation with thorough understanding and ability to explain to clientele
- Network with community professionals and develop mutually beneficial partnerships
Education
Finance
Harper College
Schaumburg, ILSkills
- Proficient in Yardi Voyager and CRM
- Proficient in Realpage - Yieldstar, BI, and AIRM
- Comprehensive Understanding of Financial Budgeting and Reporting
- Elevate, NetVendor, and Vendor Shield
- Strong Organizational and Time Management
- Tenant and Eviction Laws
- Resident Relations
- Expert in Excel
- Culture Creator and Mentor,
Accomplishments
AMA Tribute Awards Community Nominee
Timeline
Community Manager
The Laurel Apartments - Greystar Residential
04.2023 - Current
Community Manager
The Laurel Apartments - Avenue5 Residential
06.2021 - 04.2023
Sales Associate
Towbin Dodge-Ram
04.2020 - 06.2021
Finance
Harper College
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