Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giovanni Ferraroni

Clearwater

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Experienced in working within fast-paced, constantly changing environments.

Overview

9
9
years of professional experience

Work History

Overnight Stock Associate

Walmart
01.2023 - Current
  • Unload arriving product stock and moved to store display areas.
  • Scanned shelves and product cases to locate expired or outdated items.
  • Conduct daily inventory counts and verified accuracy of product levels.

Seasonal Delivery Driver

UPS
10.2022 - 01.2023
  • Organize and load 100+ packages per day in vehicle.
  • Delivered packages to customer doorsteps and business offices.

Field Service Technician

Spectrum
03.2022 - 07.2022
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Maintained and organized company field response vehicle stocked with repair and replacement parts.

Reservation Sales Agent

Disney
10.2016 - 02.2022
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Provided high level of customer service to each guest by engaging customer and using active listening and effective interpersonal skills.

Fulfillment Team Member

Target Stores
11.2015 - 10.2016
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Overnight Stock Associate

Stop & Shop
03.2015 - 11.2015
  • Unloaded arriving product stock and moved to store display areas.
  • Completed regular cycle counts and inventory audits.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.

Education

Certificate - Personal Trainer

National Academy of Sports Medicine
Online
08.2016

Regents Diploma - Business

New Dorp High School
Staten Island, NY
06.2014

Skills

  • Loading and Unloading
  • Commercial Driving
  • Troubleshooting and Diagnostics
  • Microsoft Office
  • Recordkeeping and File Management
  • Delivery Verification
  • Systems and software programs
  • Customer Service

Timeline

Overnight Stock Associate

Walmart
01.2023 - Current

Seasonal Delivery Driver

UPS
10.2022 - 01.2023

Field Service Technician

Spectrum
03.2022 - 07.2022

Reservation Sales Agent

Disney
10.2016 - 02.2022

Fulfillment Team Member

Target Stores
11.2015 - 10.2016

Overnight Stock Associate

Stop & Shop
03.2015 - 11.2015

Certificate - Personal Trainer

National Academy of Sports Medicine

Regents Diploma - Business

New Dorp High School
Giovanni Ferraroni