Summary
Overview
Work History
Education
Skills
Timeline
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Giovanni Fraser

West Palm Beach

Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach utilizing strong organizational skills. Well knowledge in Analyzing and interpreting financial data for strategic planning. Favorite activity Identifying financial challenges and proposing practical solutions. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

Overview

3
3
years of professional experience

Work History

Account Executive

New Day USA
West Palm Beach
08.2024 - 11.2024
  • Managed a portfolio of veteran accounts, ensuring timely follow-ups and resolution of inquiries
  • Tracked and analyzed veteran-related trends and feedback to improve service delivery and satisfaction
  • Trained and mentored new team members on best practices for working with veteran clients
  • Led outreach initiatives to veterans, ensuring access to resources, services, and benefits
  • Cultivated and maintained relationships with veteran-focused organizations to identify and meet their unique needs
  • Conducted in-depth needs assessments with veterans to provide relevant, high-impact solutions
  • Helped veterans pay off long term credit card debt, personal loans, or auto loans with home improvements
  • Facilitated smooth onboarding of veteran clients, ensuring a seamless transition to services
  • Strong client relationship management and retention strategies
  • Developed Expertise in needs assessment and tailored solution development
  • Deep understanding of sales processes, from lead generation to closing deals
  • Proficient in CRM software (e.g., Salesforce, HubSpot) for account tracking and reporting
  • Proficient in LS (Lending Space)
  • Proficient in LM (Lead Management)

JJ Masters Professionalism Program

Professionalism Club
Deland
08.2023 - 12.2023
  • Networking With Major companies
  • Professional etiquette
  • Learning Communication strategies
  • Interpersonal skill training such as, relationship building, team collaboration, conflict resolutions
  • Ethical decision-making practices
  • Interpersonal and external Problem-solving techniques

Account Executive

Northwestern Mutual
Orlando
08.2023 - 09.2023
  • Relationship Management
  • Lead generation
  • Sales Strategy
  • Client Retention
  • Learned efficient customer service
  • Mastered conflict resolution
  • Worked on my problem solving strategy
  • Attention to detail

Office Assistant Intern

Stetson University
Deland
08.2022 - 01.2023
  • Answered incoming phone calls and transferred to staff members or provided requested information
  • Researched subjects at behest of staff to develop information and collate data
  • Completed clerical tasks such as filing, copying, and distributing mail
  • Developed correspondence letters, memos, and emails
  • Supporting Budgeting and forecasting Processes

Server

The Melting Pot Restaurants Inc.
Palm Beach Gardens
05.2022 - 08.2022
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Internal auditor

Equipment Intern

Buffalo Bills
Buffalo
07.2021 - 08.2021
  • Inspected equipment and facilities for signs of wear or damage impacting safety to players
  • Maintained energy and enthusiasm in a fast-paced environment
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

Education

Business Management - Entrepreneurship, Finance

Stetson University
Deland, FL
05.2024

Highschool

American Heritage Delray
Delray, WV
05-2020

Skills

  • Leadership Skills
  • Proficiency in Microsoft Office
  • Excel associate
  • Team skills
  • Work Task Prioritization
  • Flexible and Adaptable
  • Team Leadership Skills
  • Proficiency in Microsoft Excel with formulas
  • Operations analyst

Timeline

Account Executive

New Day USA
08.2024 - 11.2024

Account Executive

Northwestern Mutual
08.2023 - 09.2023

JJ Masters Professionalism Program

Professionalism Club
08.2023 - 12.2023

Office Assistant Intern

Stetson University
08.2022 - 01.2023

Server

The Melting Pot Restaurants Inc.
05.2022 - 08.2022

Equipment Intern

Buffalo Bills
07.2021 - 08.2021

Business Management - Entrepreneurship, Finance

Stetson University

Highschool

American Heritage Delray

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