Giovanni Guillaume-Sam
Charlotte
Summary
Dynamic Special Education Case Manager at Charlotte-Mecklenburg Schools with expertise in payroll processing and financial reconciliation. Proven ability to analyze complex data and ensure compliance with regulations. Strong collaborator and effective communicator, skilled in optimizing workflows and training teams to enhance operational efficiency. Proficient in Microsoft Excel and data management systems.
Overview
7
7
years of professional experience
Work History
Special Education Case Manager / Educator
Charlotte-Mecklenburg Schools
Charlotte
08.2023 - Current
- Managed and maintained confidential financial-related records and ensured accuracy and compliance with federal and state education regulations, mirroring payroll compliance requirements.
- Coordinated services and communications across teams, similar to collaborating with HR and finance departments in payroll.
- Monitored and evaluated data, applying analytical methods relevant to financial reconciliation and auditing.
Child Protection Investigator
Department of Children and Families
Orlando
01.2021 - 05.2023
- Managed detailed case files and conducted compliance-based investigations, akin to payroll audits and internal control reviews.
- Analyzed high-stakes financial data to determine risk and generate comprehensive reports, demonstrating transferable analytical skills for payroll risk analysis and financial reporting.
- Liaised with legal teams, service providers, and government agencies, mirroring collaboration with tax authorities and benefits providers in payroll management.
- Ensured adherence to statutory guidelines and maintained real-time updates, a parallel to payroll tax updates and compliance monitoring.
Claims Adjudicator
Florida Department of Economic Opportunity
Orlando
12.2018 - 01.2021
- Reviewed legal documentation, processed high-volume data entries, and ensured compliance with multi-jurisdictional regulations, directly applicable to multi-state payroll processing and tax compliance.
- Maintained accurate digital financial records and optimized case workflows, skills directly applicable to digital payroll file administration and process improvement.
- Partnered with legal and financial departments to resolve disputes, reflecting payroll discrepancy resolution processes.
- Trained team members on data systems and standard operating procedures, showing capacity for internal process improvement and onboarding in a payroll environment.
Education
Bachelor of Science - Criminal Justice
Bethune-Cookman University
Daytona Beach, FL01.2017
Skills
- Payroll processing and administration
- Financial reconciliation and analysis
- Tax compliance and reporting
- General ledger accounting
- Data management and entry
- Accounts payable and receivable
- HRIS and payroll systems
- Microsoft Excel proficiency
- Auditing and internal controls
- Regulatory compliance
- Microsoft Office Suite expertise
- Google Workspace proficiency
- Data entry systems expertise
Timeline
Special Education Case Manager / Educator
Charlotte-Mecklenburg Schools
08.2023 - Current
Child Protection Investigator
Department of Children and Families
01.2021 - 05.2023
Claims Adjudicator
Florida Department of Economic Opportunity
12.2018 - 01.2021
Bachelor of Science - Criminal Justice
Bethune-Cookman University
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