Giovanni Iannone
Gulfport,MS
Summary
Dynamic Retail Store Manager with a proven track record at Under Armour, enhancing revenue through strategic planning and merchandise strategizing. Excelled in performance monitoring and fostering a motivated team environment. Skilled in recruitment and delivering exceptional customer service, significantly improving store operations and team productivity.
Overview
6
6
years of professional experience
Work History
Retail Store Manager
Under Armour
Gulfport, MS
10.2022 - 01.2025
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Organized merchandise displays according to seasonal promotions or special events.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Mitigated business risks by working closely with staff members and assessing performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Retail Assistant Manager
Under Armour
Gulfport, MS
10.2019 - 10.2022
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Collaborated with other managers on projects such as store layout changes or marketing campaigns.
- Maintained a neat, clean, organized work environment that meets company standards.
- Recruited and trained new employees to meet job requirements.
Retail Sales Associate
Under Armour
Gulfport, MS
10.2018 - 10.2019
- Initiated friendly conversation with customers to determine level of assistance required.
- Recommended, selected and located merchandise based on customer desires.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Handled customer complaints in a professional manner.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Education
Associate of Arts - Kinesiology
Mississippi Gulf Coast Community College
Gulfport, MSSkills
- Performance monitoring
- Merchandise strategizing
- Highly motivated
- Recruitment and hiring
- Sales leadership
- Store maintenance
- Customer service
- Retail operations
- Strategic planning
Timeline
Retail Store Manager
Under Armour
10.2022 - 01.2025
Retail Assistant Manager
Under Armour
10.2019 - 10.2022
Retail Sales Associate
Under Armour
10.2018 - 10.2019
Associate of Arts - Kinesiology
Mississippi Gulf Coast Community College
Similar Profiles
Sabir ShemaSabir Shema
Sales Associate at Under ArmourSales Associate at Under Armour
DARWIN ALTAMIRANODARWIN ALTAMIRANO
Sales Manager at Under ArmourSales Manager at Under Armour
SARAH LIPPSARAH LIPP
Sr. Manager, Store Design, Development & Facilities at Under ArmourSr. Manager, Store Design, Development & Facilities at Under Armour