Giovanni Ocampo
Mesquite
Summary
Dynamic and dedicated professional with extensive experience at The Hilton Anatole, excelling in customer service and cash handling. Known for exceptional work ethic and integrity, I effectively resolved transaction issues while enhancing the shopping experience. Committed to teamwork and maintaining a clean environment, I consistently supported business operations with flexibility and professionalism.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Runner
Hilton Anatole
10.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
Server
Hilton Anatole
10.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Hilton Anatole
02.2024 - Current
- Greeted customers upon entry and addressed needs promptly.
- Determined customer requirements through attentive interactions.
- Operated cash register for cash, check, and credit card transactions with high accuracy.
- Restocked and organized merchandise in front lanes to enhance shopping experience.
- Assisted customers with returns, refunds, and transaction issue resolution.
- Worked flexible schedule and additional shifts to support business operations.
Education
No Degree-Senior -
West Mesquite High School
Mesquite, TXSkills
- Customer service and assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Order management
- Professionalism and courtesy
Certification
Food Handler Certification
Languages
Spanish
Native or Bilingual
Timeline
Food Runner
Hilton Anatole
10.2024 - Current
Server
Hilton Anatole
10.2024 - Current
Cashier
Hilton Anatole
02.2024 - Current
No Degree-Senior -
West Mesquite High School
Similar Profiles
Yanitza ParaniYanitza Parani
Food And Beverage Manager at Hilton Worldwide Hilton AnatoleFood And Beverage Manager at Hilton Worldwide Hilton Anatole
Sara LedesmaSara Ledesma
Housekeeping and Laundry Attendant at Hilton Anatole HotelHousekeeping and Laundry Attendant at Hilton Anatole Hotel
Megan TallyMegan Tally
BAKER 1 at Hilton AnatoleBAKER 1 at Hilton Anatole
Ignacio MontesIgnacio Montes
BluePrint Reader at 3IM PlumbingBluePrint Reader at 3IM Plumbing
AURORA IBARRAAURORA IBARRA
Manager at Chicken ExpressManager at Chicken Express