Dedicated customer service representative with a strong focus on conflict resolution, effective communication, and team collaboration. Proven ability to enhance customer satisfaction through efficient complaint resolution and professional service.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Home Depot
Livermore, California
09.2025 - 05.2026
Resolved customer complaints efficiently and professionally.
Assisted customers with product inquiries and service needs to ensure informed purchasing decisions.
Collaborated with team members to resolve customer issues and improve overall satisfaction.
Processed transactions accurately using point-of-sale systems.
Explained store policies and procedures to customers for clarity and compliance.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Maintained store displays and ensured product availability.