Giovanni Perez
Irving
Summary
Results-driven Shift Leader with expertise in inventory management and customer resolution. Proven ability to handle complaints professionally and ensure customer satisfaction while maintaining accurate cash handling and order verification.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Whataburger
Dallas
09.2023 - 05.2026
- Resolved customer complaints promptly and professionally.
- Resolved customer complaints professionally to enhance satisfaction and foster loyalty.
- Checked orders for quality and completeness, ensuring accurate fulfillment of customer expectations.
- Managed inventory levels and restocked supplies to ensure optimal product availability for customers.
- Assisted in cash handling procedures during shifts for accurate transactions.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Some College (No Degree) - Nursing
Dallas College
Dallas, TXHigh School Diploma -
Irving High School
Irving, TXSkills
- Inventory management
- Cash handling
- Order verification
- Customer resolution
- Problem-solving
- Adaptability
Certification
- ServSafe
Timeline
Shift Leader
Whataburger
09.2023 - 05.2026
Some College (No Degree) - Nursing
Dallas College
High School Diploma -
Irving High School