Giovanni Pizzileo
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Wonderworks at Broadway at The Beach. Demonstrated reliability and strong work ethic, excelling in cash handling and upselling techniques. Achieved notable efficiency in high-volume transactions, leveraging product knowledge and interpersonal skills to exceed sales goals.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier, Customer Service Greeter
Wonderworks at Broadway at The Beach
04.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Drive-Thru Cashier
McDonald's
08.2022 - 02.2023
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Education
Current High School Student - Automotive Engineering
Academy For Technology And Academics
Conway06-2026
Skills
- Customer service excellence
- Reliability and punctuality
- Work ethic and integrity
- Cash handling
- Cash register operation
- Product knowledge
- Guest inquiries
- Upselling techniques
Timeline
Cashier, Customer Service Greeter
Wonderworks at Broadway at The Beach
04.2024 - 10.2024
Drive-Thru Cashier
McDonald's
08.2022 - 02.2023
Current High School Student - Automotive Engineering
Academy For Technology And Academics
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